Mettl | Assistant Manager
4 weeks ago
Job Description - Assistant Manager - Cognitive Assessment
Candidate will be responsible for managing team of cognitive content, setting targets and helps team in achieving the same. Doing quality controls on timely basis by introducing processes which helps team in completing their task in timely manner. Research & Development, coordination with internal stakeholders and vendor management will be the key responsibilities.
Location: Gurgaon
Experience: 4-6 years – preferably having experience in content creation (MCQs, case-based questions, etc.), e-learning background, and project management.
Education Qualification: Post Graduation
Key Responsibilities:
- Team Management – Guiding the team in setting and achieving targets. Delegating tasks and managing the team’s bandwidth properly. Clearly communicating and providing timely feedback to maintain positive culture.
- Content Quality Control – The most critical aspect of the work is taking ownership of thorough quality checks and proofreading of content. Reviewing and assessing the quality of content related to assessments design and delivery to identify and correct any errors or inconsistencies.
- Content Management – Taking ownership of content creation through SMEs, reviewing content for quality parameters, logical correctness, and upload while coordinating with the operations team and maintaining the content inventory for future reference.
- SME (Subject Matter Expert) Management –Managing the SMEs for content-related work, invoicing, timelines, etc. while ensuring a
- wonderful experience with partners and ensuring the quality of deliverables from SMEs.
- Coordination with internal teams – Providing general support as needed within and across different departments. Reaching out and coordinating with different teams within Mercer Mettl for content, product, technology, and operations-related work for the smooth execution of projects.
- Research and development – Exploring and identifying areas of development for content creation/review or management processes. Monitoring the market trends for the development of new tools/skills and introducing the same in Mercer Mettl inventory.
Minimum requirements:
- Experience in content creation – MCQs (critical)
- Project Management experience (add-on)
- Excellent written and verbal communication (critical)
- Problem-solving skills (critical)
- High learning agility (very critical)
- Attention to detail (very critical)
- Stronghold on MS Office skills like MS Excel (critical)
Keywords: Content Management, Cognitive content, Aptitude content, project management
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