Digital Transformation Strategist
1 week ago
Digital Adoption Platform Consulting Manager Job DescriptionThe role of a Digital Adoption Platform Consulting Manager involves leading the development and implementation of digital adoption strategies for clients. This includes coaching and mentoring a team of specialists, partnering with clients to shape their digital adoption plans, and ensuring that solutions align with client goals and integrate seamlessly into their digital ecosystems.Key Responsibilities:Lead and develop a team of Instructional Designers and Content DevelopersProvide coaching, feedback, and career development guidance to build team capability and confidenceFoster a culture of innovation, quality, and continuous improvementOversee workload, prioritization, and performance, ensuring client deliverables meet the highest standardsClient Strategy & PartnershipAct as a trusted advisor, guiding enterprise clients on their digital adoption vision, roadmap, and governance approachFacilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignmentTranslate client business needs into actionable digital adoption strategies and scalable adoption frameworksBuild strong, long-term relationships with client leadership teamsSolution Design & Delivery OversightProvide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applicationsEnsure solutions align with client adoption goals and integrate seamlessly into their digital ecosystemsReview and guide solution design, ensuring user-centric and outcome-focused approachesPartner with project managers to monitor progress, risks, and outcomesThought Leadership & EvangelismEvangelize best practices for digital adoption for our clientsStay current on DAP innovations and advise clients on emerging trendsMentor junior consultants and developers on consulting skills as well as technical best practicesBuild a team of DAP ConsultantsRequired Skills & Qualifications:Bachelor's degree in Instructional Design, Information Technology, or related field8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projectsProven ability to consult with executive stakeholders and shape digital adoption strategiesStrong project management background (Agile and/or Waterfall)WalkMe Delivery Consultant certification (Preferred)Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plusPersonal Qualities:Strategic thinker with a consultative mindsetStrong coaching and mentoring skillsExcellent communicator with executive presenceAble to translate technical capabilities into business outcomesAdaptable, collaborative, and passionate about digital adoptionWe value diversity, equity, and inclusion at our organization. We are committed to creating an inclusive environment where all employees feel valued, respected, and empowered to contribute their best work. Our mission is to help our clients achieve their business objectives through the effective use of technology and digital transformation.
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Digital Transformation Program Lead
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Corporate AI Strategist
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Digital Transformation Specialist
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Cross-Platform Technology Strategist
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