Senior Quality Engineer

Transform the Future of BankingAt Interface.ai, we are redefining banking with cutting-edge AI. Our Generative AI platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.Our mission is to make banking effortless, intelligent, and profitable – enhancing user experience while boosting revenue and efficiency for financial institutions. We are not just another AI company; our proprietary AI is designed for zero-shot learning, achieving 90%+ accuracy on Day 1.Join us in shaping the future of AI in financial services by building something transformative. As an SDET-IV at Interface.ai, you will be a cornerstone of our Quality Assurance team, driving the quality strategy for our Conversational AI platform.This isn't just about writing test scripts – it's about owning quality end-to-end. You will collaborate closely with AI engineers, product teams, and platform architects to embed quality into every layer of our Agentic AI platform. From testing real-time interactions (like WebSockets and server-sent events) to ensuring the reliability of Voice models and APIs, you will solve complex challenges at the intersection of AI and fintech.Our QA team is passionate about delivering flawless experiences. We are working on groundbreaking projects like automating AI model validation and building self-service testing tools as platform services. If you thrive in a fast-paced environment, love mentoring engineers, and are excited to shape the future of AI in financial services, this role is for you.Job DescriptionLead Test Strategy: Define and implement comprehensive test strategies for Interface.ai's Conversational AI platform, covering functional, performance, security, and scalability aspects.Build Automation Frameworks: Design and develop advanced, reusable test automation frameworks beyond Selenium, PlayWright, TestNG, Appium or RestAssured.AI-Specific Testing: Create innovative testing approaches for NLP & Voice models, intent recognition, and dialogue flows, ensuring virtual assistants perform flawlessly under real-world conditions.Innovation: Be part of the innovation lab to redefine Quality assurance in the new world.End-to-End Ownership: Take full ownership of quality for critical initiatives, from crafting detailed test plans to executing them across CI/CD pipelines.Mentor & Collaborate: Guide junior SDETs and developers in adopting AI tools and best practices, while partnering with cross-functional teams to solve system-wide quality challenges.Performance & Scale: Design and execute load, stress, and latency tests for distributed systems, ensuring they withstand high-volume financial transactions.Documentation & Innovation: Maintain meticulous documentation of test architectures and lead POCs for new tools, frameworks, or languages to keep our QA practices cutting-edge.Required Skills and QualificationsExperience: At least 7+ years in software testing, with 4+ years as an SDET building automation frameworks in a product or platform environment.Technical Expertise:High Proficiency in Java (or similar languages like Python) for test automation, with deep knowledge of design patterns and reusable components.Hands-on experience with testing tools like Selenium, Appium, RestAssured, TestNG, Cucumber, or equivalents.Strong understanding of microservices, REST APIs, and real-time systems (e.g., WebSockets, server-sent events).Familiarity with CI/CD pipelines (Jenkins, Github Actions) and containerized environments (Docker, Kubernetes).AI/Fintech Edge: Exposure to testing AI/ML systems or fintech applications is a big plus.Leadership Skills: Proven ability to lead initiatives, mentor teams, and drive cross-team collaboration with compassion and clarity.Problem-Solving: A knack for tackling ambiguous, high-stakes challenges with a structured, innovative approach.Communication: Excellent written and verbal skills, with the ability to articulate complex technical concepts to diverse stakeholders.BenefitsRemote-first culture – Work from anywhere, with top-tier colleagues.Be at the forefront of AI innovation – Build game-changing products that shape the financial industry.High ownership, high impact – Your work will define the future of banking.Comprehensive Benefits – We take care of our people.OthersReady to lead with impact?