Amazon Account Manager

2 days ago

ahmedabad, India Advertising Saga Full time

As an Amazon Account Manager - Client Success Representative at DataFuel, your primary mission is to retain, train, and support clients in achieving their sales and advertising goals through strategic use of the DataFuel platform.Key Responsibilities  - Onboard new clients and provide comprehensive training on the DataFuel platform.  - Serve as the main point of contact for assigned clients, building strong, long-term relationships.  - Monitor client performance within Amazon Ads using DataFuel, identify opportunities, and recommend actionable strategies.  - Review key performance indicators (KPIs) including ACOS, ROAS, sales growth, and campaign efficiency.  - Conduct regular performance review calls to share insights, optimization strategies, and results.  - Collaborate closely with the internal performance team to troubleshoot issues and support client objectives.  - Ensure measurable client results that drive renewals, upgrades, and long-term retention.Ideal Candidate  - 13 years of experience in Amazon Ads, Account Management, or Client Servicing (agency or SaaS experience preferred).  - Strong working knowledge of the Amazon Advertising Console (Sponsored Products, Sponsored Brands, and Sponsored Display).  - Excellent communication, presentation, and client relationship skills.  - Analytical mindset with proficiency in data handling through Excel or Google Sheets.  - Ability to simplify and communicate complex insights effectively.  - Self-motivated and proactive, with a strong focus on client success and growth.Youll Excel in This Role If You  - Are passionate about helping clients achieve measurable growth.  - Take full ownership of client satisfaction and business outcomes.  - Enjoy teaching clients and simplifying strategic tools and concepts.  - Balance empathy with accountability, earning client trust through consistent results.

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