SAP Service Management Specialist

3 days ago


salem, India beBeeCustomer Full time

Service Management ProfessionalSAP Service management involves creating, tracking, and prioritizing notifications for complaints, service requests, and detected problems. It encompasses managing service orders, monitoring stock movements, on-site intervention planning, technician, and equipment management.Key ResponsibilitiesCreate and track notifications for service incidents, service requests, and problem detection.Prioritize and classify notifications for efficient management and resolution.Develop and manage service orders to plan and execute interventions effectively.Track the status of service orders, resources utilized, and associated costs.A successful candidate should have hands-on experience with SAP CRM Service module handling customer interactions, case management, and scheduling service engineers. Proficiency in S/4 HANA is essential, while familiarity with FIORI is desirable.



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