Hiring For Bilingual Requirement Customer Support-German and English
4 days ago
Role & responsibilitiesJob Title: Bilingual Customer Support Representative (German & English) Location: Hyderabad Work mode: Work from OfficePosition Overview:We are seeking a dynamic, customer-focused individual to join our team as a Bilingual Customer Support Representative, fluent in both German and English. This role is ideal for candidates with strong communication skills, a problem-solving mindset, and a passion for delivering exceptional service. As part of our global customer support team, you will be responsible for assisting customers with their inquiries, providing timely solutions, and ensuring a positive customer experience.Key Responsibilities:Provide support to customers via phone, email, chat, or other communication channels in both German and English.Resolve product or service issues efficiently by identifying the cause of the problem, researching, and offering solutions.Maintain a high level of customer satisfaction by addressing concerns in a friendly, professional, and timely manner.Document customer interactions, including inquiries, complaints, and feedback, into the companys CRM system.Collaborate with other teams to escalate complex issues and ensure quick resolution.Ensure adherence to service level agreements (SLAs) and company policies.Handle bilingual inquiries, ensuring accurate and culturally relevant communication.Continuously improve product knowledge and stay updated on new features, services, or promotions.Assist with customer feedback and communicate insights to improve the overall customer experience.Contribute to process improvements and the development of best practices.Qualifications:Fluency in both German and English (spoken and written). A B2 Certification (or equivalent) in German language is required.Proven experience in a customer support or service role, preferably in a bilingual environment.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Ability to handle difficult or sensitive customer situations with empathy and professionalism.Proficiency in using customer support software (CRM systems, ticketing tools, etc.).Strong multitasking and organizational skills.Ability to work independently and as part of a team in a fast-paced environment.A positive attitude and a passion for customer service.What We Offer:Competitive salary and benefits package.2 way cab within company Hiring Radius(25KM)A collaborative and inclusive company culture.Ongoing training and career development opportunities.Opportunities for career advancement within the company.Send resume at whatsapp & call
-
Hyderabad, Telangana, India IntouchCX Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesJob Title: Bilingual Customer Support Representative (German & English) Location: Hyderabad Work mode: Work from OfficePosition Overview:We are seeking a dynamic, customer-focused individual to join our team as a Bilingual Customer Support Representative, fluent in both German and English. This role is ideal for candidates with strong...
-
Hiring For German
3 days ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesCommunicate fluently in German and English in both verbal and written formats.Translate documents, emails, and reports between German and English with accuracy and cultural sensitivity.Support customer service and client interactions in German and English.Assist in preparing bilingual presentations, marketing materials, and other...
-
Hiring For Bilingual Requirement
2 weeks ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Opening: German Language Expert Customer SupportLocation: HyderabadExperience: Freshers - 5years in any BPO industryMode of work: Work from officeMode of Interview: VirtualAbout the Role:We are seeking a German Language Expert to join our Customer Support Team in Hyderabad. The ideal candidate will have a minimum of 6 months of experience in customer...
-
Hyderabad, Telangana, India IntouchCX Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DiscriptionWere looking for a Bilingual (EnglishFrench) Professional to join our dynamic team and we need someone who can start immediately Were looking for a talented Bilingual Voice Professional to join our team — and we need someone who can start immediately Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall, Hyderabad. ...
-
German Language Trainer
3 days ago
Begumpet, Hyderabad, Telangana, India Go English Full time ₹ 2,00,00,000 - ₹ 6,00,00,000 per yearGerman Language TrainerPosition: German Language TrainerLocation: Onsite/Remote/HybridType: Part-time/ContractAbout the RoleANCONS International, Hyderabad is seeking an experienced and passionate German Language Trainer to deliver high-quality language training to students/professionals. The trainer will be responsible for teaching German at various...
-
Customer Support Specialist
7 days ago
Hyderabad, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
-
Customer Support Specialist
1 week ago
Hyderabad, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
-
Account Health Support Compliance Specialist
7 days ago
Hyderabad, India Amazon Full timeJob Description Description Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The AHS...
-
Hyderabad, India Amazon Full timeOverview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The AHS Compliance Specialist is...
-
Sales Operations
2 weeks ago
Hyderabad, Telangana, India Salesforce Full timeJob Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
