Digital Transformation Program Lead

3 days ago


dombivli, India beBeeImplementation Full time

Job Opportunity: Implementation ManagerThe role of the Implementation Manager is a crucial one, focusing on executing clients' Skillsbuild programs through strategic partnerships in a specified geography.This individual will be responsible for overseeing all aspects of program implementation, ensuring high-quality delivery and achieving key performance indicators (KPIs) including but not limited to learner engagement, course completions, and credentials issued.They will also manage program implementation and management, coordinating with partner organizations to drive pre-determined learner outcomes.Key Responsibilities:Oversee the rollout of the program through partner organizations to drive pre-determined learner outcomes.Serve as the primary liaison between the organization and partner entities. Facilitate communication, resolve issues, and ensure partners have the necessary resources and support to effectively deliver the program.Track and analyze program performance against KPIs, including learner engagement rates, course completion rates, and the issuance of credentials. Implement strategies to address any gaps or areas for improvement.Manage internal stakeholders aligned with RACI matrix, managing and coordinating across CSR sub-teams.Work closely with content and credentialing teams to ensure that all program offerings implemented by the partners meet high standards for content quality and credentialing criteria.Collect and synthesize feedback from partners and participants to inform continuous improvement of the program.Prepare and present regular reports on program status, challenges, and achievements to senior management and relevant stakeholders.Required Skills:Program Management: Strong ability to identify problems and develop solutions to complex challenges; able to manage multiple workstreams and priorities at once.Learning: Sound knowledge of instructional design, program development, analytics, learning technology, and learning principles.Relationship with partner organizations: Professionalism and stakeholder management skills, experience working with organizations such as educational establishments, non-profit enterprises, government agencies, especially those focused on employment and upskilling, and training providers.General Skills:Minimum 8 years' experience in program management / consulting and/or digital learning transformation roles.Experience with digital (online) learning platforms and digital credentials.Strong communication skills (written and verbal).Strategic thinking & project management expertise.Strong work ethic with a competitive nature and a desire to succeed.Intense curiosity to learn and willingness to be coached.Experience in CSR or with an NPO/NGO, especially with a focus on workforce development.Can easily adapt to different environments and cultures. Customer/partner relationship skills.Drive, self-motivation, and robust organisational skills are important as the role involves working from home (or the office when needed) as part of a large virtual team.



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