Windows, AD and VMware professional

JOB DESCRIPTION: Windows, AD and VMware professional Role: - Windows, AD and VMware professionalLevel & Grade: -4CLocation: -AllExperience: -7- 9 yearsKey Competencies - Windows, AD and VMware professionalShift: -24*7 Job Summary: Job Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operationalPerforms necessary checks, apply monitoring tools and respond to alertsIdentifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detailAssists in analyzing, assigning, and escalating support callsInvestigates third line support calls assigned and identify the root cause of incidents and problemsReports and escalates issues to 3rd party vendors if necessaryProvides onsite technical support to clients and provide field engineering services to clientsConducts a monthly random review of incidents and service requests, analyze and recommend improvement in qualityProactively identifies opportunities for work optimization including opportunities for automation of workMay manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelinesMay work on implementing and delivering Disaster Recovery functions and testsInstallation , Troubleshooting and configuration of Windows/Linux based operating systems & Patch management.Managing data backup and recovery.Configure & Troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain. Exposure in Active Directory user creation & deletionAD Domain controller migration 2008 to 2019.Managing Active Directory and Group Policies.Active Directory implementation and Administration.Active Directory Backup and Restoration.Experienced in DCPROMO process and configuring OU structure, Global Catalog server, directory services.DNS administrations and troubleshooting skillWorking on Active Directory replication, GPOs and FSMO roles.Creating new group policies as per the Customer request,User Management including Adding, Deleting, Modifying, Assigning Rights to the User accounts.Provide systematic RCA and problem management for P1 and reoccurring issuesPowerShell knowledge at intermediate/advance levelDevelop and maintain scripted and automated tools for management of the Windows physical and virtual environments.Installation & Configuration of VMware ESXi host & vCenter.Virtualization project SOW preparation. Execution of project.Find RCA & solution for repeated & escalated issues.Managing and troubleshooting HA and DRS environment.Managing and troubleshooting on VMware vMotion, Storage vMotion, High Availability, DRSDeploy virtual machines, use clones, snapshots, templatesManaging and troubleshooting standard switch & distributed virtual switch.Managing Virtual Machine SnapshotsTroubleshooting with the help of VMware Logs & vCenter logsTroubleshooting on VMware performance issue with commandsTroubleshooting experience on vCenter performance counterExcellent knowledge of Hyper-V and System centerInstallation and Configuring Virtual Machines for Server Consolidation and HAManaging and troubleshooting Hyper V cluster issues.Managing and troubleshooting on Hyper-V ReplicationCreate VM s, V-disk s and install guest OSConfigure and Manage Virtual NetworksManaging Virtual Machine SnapshotsTroubleshooting complex Hyper-V production issuesConfiguring and managing virtualization hosts, networking, and storage resources.Maintain and manage Windows Server 2003/2008/2008 R2/2012/2012 R2/2016/2019 infrastructure including high-availability Microsoft Hyper-V.Maintain and manage SAN hardware and storage.Ability to design robust processes for complex problemsMinimum requirements (Education Qualification & Work Experience):Knows ITIL concepts and can apply them effectively.Must be independent, organized, self-motivated, responsible, and able to complete tasks with little or no supervision.The ability to perform deep dive analysis of issues and be able to quickly resolve complex problems.Experience defining and executing Disaster Recovery and Business Contingency Plans.PS Automation skill and any hands-on experience on real time project.ADFS knowledgeNTFS security, disk quota management.ADFS administration and managementDFS management and troubleshooting skillGood experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 , Taking Regular data & mail backup of MS outlook (PST files).Work experience on VMware ESXi 5.X, 6.X & 7.0 environmentExperience automating tasks with scripting and programming languages such as PowerShellKnowledge and work experience on below Azure infrastructure technology.Knowledge of System Center 2012,2016,2019 and System Center Virtual Machine Manager.Bachelor’s degree in related field or equivalent work experience. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)MCITP.MCSA.ITIL Foundation.Cloud Certification if any. Preferred Qualifications: Knowledge of Banking, Travel and Healthcare industries, their regulations and laws Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.Hands on IT experience with Windows Server, Exchange Server, Active Directory, IIS, Microsoft Exchange, SQL Server, Certificate Authority and more.Ability to ScriptWorking knowledge and understanding of Mimecast Email Security.Working knowledge and understanding Microsoft Identity Manager.Acts as the main interface between IT, project stakeholders, and end usersProvides technical support and guidance to various stakeholders, including business executives, IT admins, and end users in implementing messaging-based business processes-Answers end user questions relating to Exchange Server, specifically supporting the implementation of new deployments, migration strategies and troubleshooting problems that may occur in the deployment.