SAP Systems Operations Specialist

7 days ago


nagpur, India beBeeApplication Full time

Job OverviewThis role involves overseeing the global SAP S/4HANA landscape and associated interfaces as a seasoned SAP Applications Manager.Full responsibility for end-to-end operations of SAP S/4 applications and interfaces.Ensure system stability, availability, and compliance at all times.Lead vendors and teams in accordance with agreed Service Level Agreements.Key ResponsibilitiesManage incident, problem, change, and release management processes based on ITIL best practices.Closely monitor SAP interfaces and performance metrics.Act as an escalation point for critical technical issues that require immediate attention.Develop and present service Key Performance Indicators (KPIs) and SLA reports to stakeholders.Collaborate in root cause analysis and continuous improvement initiatives.


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