Chief Technology Strategist

3 days ago

davangere, India beBeeInformationTechnologist Full time

Job SummaryThe IT Engineer will be responsible for managing the day-to-day operations of our technology infrastructure, providing top-notch support to employees with hardware and software needs, and ensuring secure access to our systems.Main ResponsibilitiesProvide remote technical assistance to employees experiencing issues with their hardware, software, and connectivity.Oversee employee onboarding and offboarding processes, including provisioning laptops, accounts, and tools.Maintain accurate documentation for IT support procedures.Manage user permissions across various tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).Monitor system access and ensure compliance with company security policies.Support VPN, endpoint security, and multi-factor authentication setup.Implement best practices to protect sensitive data and maintain HIPAA and SOC2 alignment.Conduct regular audits of access controls, patches, and updates.Respond promptly to IT security incidents and escalate as needed.Suggest and implement improvements in IT processes and workflows.Collaborate closely with engineering and operations teams to support remote deployments and field devices when necessary.RequirementsTechnical Skills: Proficiency in managing IT infrastructure, supporting hardware and software, and maintaining secure access to systems.Communication Skills: Excellent remote communication skills to provide top-notch technical assistance to employees.Problem-Solving Skills: Strong problem-solving skills to resolve complex technical issues and improve IT processes.What We OfferCareer Growth Opportunities: Chance to grow professionally and develop your skills in a dynamic work environment.Collaborative Team: Opportunity to collaborate with cross-functional teams to drive innovation and success.Additional InformationPlease note that this is not an exhaustive list of responsibilities and requirements. The company reserves the right to modify or add to these details as needed.

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