Chief Digital Adoption Officer

1 week ago

bareilly, India beBeeDigital Full time

Job OverviewThis role is a key leadership position within our organization, focusing on the design and implementation of digital adoption platforms (DAPs) for enterprise clients.We are seeking a seasoned professional with expertise in DAPs to lead our consulting team and drive strategic partnerships with clients. The successful candidate will have a proven track record of coaching and mentoring teams, as well as experience in leading client-facing projects.Key Responsibilities:Lead and develop a team of experts in digital adoption, ensuring they have the skills and knowledge needed to deliver high-quality solutions to clients.Coach and mentor team members, providing guidance and support to help them achieve their career goals.Partner with clients to understand their business needs and develop customized DAP strategies that meet their objectives.Oversee the design and delivery of WalkMe and other DAP solutions, ensuring they align with client adoption goals and integrate seamlessly into their digital ecosystems.Provide strategic oversight for the development of DAP solutions, ensuring they meet the highest standards of quality and user experience.Work closely with project managers to monitor progress, risks, and outcomes, ensuring successful project delivery.Stay current on industry trends and best practices, sharing knowledge and insights with the team to drive innovation and improvement.Build strong relationships with client leadership teams, fostering trust and collaboration to drive mutual success.Required Qualifications:Bachelor's degree in a relevant field, such as instructional design or information technology.8+ years of experience in DAP design, development, or implementation, with a focus on WalkMe expertise.3-5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects.Proven ability to consult with executive stakeholders and shape digital adoption strategies.Strong project management background, with experience in Agile and/or Waterfall methodologies.WalkMe Delivery Consultant certification preferred.Experience with complementary tools, such as SAP Enable Now or Salesforce, a plus.Personal Qualities:Strategic thinker with a consultative mindset.Strong coaching and mentoring skills, with a passion for developing talent.Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.Adaptable and collaborative, with a willingness to learn and grow in a dynamic environment.Passionate about driving digital adoption and delivering exceptional results for clients.

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