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Branch Manager
2 months ago
Role : Branch In-Charge
Vertical : Rural
Experience : 6-8 years
Location : West Bengal (Bishnupur, Dhupguri)
Job Role :
- Profitability Management - Maintaining & optimizing profitability for the branch .
- Target setting & management – Monitoring branch targets in numbers & volumes .
- Portfolio quality management - through superior underwriting, working closely with collections.
- Cost management – managing all branch operating costs including cost of acquisition, operations etc.
- People management – Motivating team, handling HR & administration function of the branch.
- Customer experience management - Ensuring superior customer experience and handling customer service in termsof collections, pre closures & service issues business.
- Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds.
- Monitor individual performance of each employee, continuously work to maximize productivity People Management.
Key Responsibilities :
- Ability to plan & execute targets for all products.
- Ability to create professional work culture that encourages enthusiasm and team spirit.
- Ability to manage and implement change by taking complete ownership.
