Network Engineer Team Lead

1 day ago

gautam buddha nagar, India GEDU Services Full time

Duties and Responsibilities:

  • Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs).
  • Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes.
  • Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation.
  • Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems.
  • Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity.
  • Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner.
  • Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness.
  • Manage Develop & Deliver all Software/Tool/ technology and IT Infra Projects as per business needs

Required Skills and Qualifications:

  • Excellent understanding of the Scrum and Agile Software Development Methodologies using tools like Atlassian JIRA/Confluence and Azure etc .
  • Proficient with MS Office Suite ( Specially MS xlsx, MS Doc and MS ppt, Visio)
  • Good decision-making considering the criticality of needs and trade-offs.
  • Practical experience with product development management.
  • Strong knowledge of Intune. Entra ID, Office 365.
  • Ability to prioritise the ITSM process.
  • Excellent understanding of the principles of End user-Support
  • Excellent communication, both written and spoken, for collaborating with different teams
  • Work well in small and huge teams
  • Knowledge of design IT & IS guidelines.
  • Technical background with knowledge of hardware/Software and SAS Application support
  • Good organizational skills
  • Creative and innovative thinking
  • Passionate about providing intuitive and excellent user experience.
  • Good team player
  • Prior experience of working with Global clients

To know our Privacy Policy, please click on the link below or copy paste the URL on your browser:

  • Network Engineer

    1 day ago

    gautam buddha nagar, India Cyfuture Full time

    Position : L2/L3 Network Engineer Company Name: Cyfuture India Pvt. Ltd. Company Website: Location: Sector 81, NSEZ, Noida Key Responsibilities: Monitoring network performance and tracking network usage to report on system load, usage and response Performing diagnostic analysis of the network Manage and maintain Modular Routers, Modular Switches,...

  • Embedded Network Optimization Engineer

    22 hours ago

    gautam buddha nagar, India Integer Telecom Services Inc Full time

    Job Title: Embedded Network Optimization Engineer (Multi-OEM Support – Samsung, Nokia, Ericsson) Position Overview We are seeking a highly skilled Embedded Network Optimization Engineer to work directly with mobile network operators, providing end-to-end troubleshooting, performance tuning, and optimization for device-to-network interaction across ...

  • Team Lead Software Development

    1 day ago

    gautam buddha nagar, India TeamViewer Full time

    Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive...

  • Technical Support Engineer

    1 day ago

    gautam buddha nagar, India Rezo.ai Full time

    Job Description: We are looking for a dynamic and technically proficient IT Support Engineer with hands-on experience in enterprise networking, firewall security (FortiGate), wireless infrastructure, access control systems, and Office 365 administration. This role is critical to ensuring secure, reliable, and scalable IT operations across the organization. ...

  • Broadcast IT Engineer

    1 day ago

    gautam buddha nagar, India wTVision Full time

    Job Title: Broadcast IT Engineer Location: Noida Experience Required: 0–5 Years Employment Type: Full-time, Onsite About the Role We are looking for a motivated and technically skilled Broadcast IT Engineer with 0–3 years of professional experience. The ideal candidate must have strong exposure to broadcast systems, IT infrastructure, and...

  • Site Reliability Engineer

    23 hours ago

    gautam buddha nagar, India CorroHealth Full time

    We are seeking a highly skilled Site Reliability Engineer (SRE) to join our team. The ideal candidate will have a deep understanding of both software engineering and systems administration, with a focus on creating scalable and reliable systems. You will work closely with development and operations teams to ensure the reliability, availability, and...

  • Platform Engineer 2

    1 day ago

    gautam buddha nagar, India SiteRecon Full time

    Following selection criteria will be followed -4-7 YOE Atleast 3 years of experience in the DevOps/Platform Engineering Role Comfortable with WFO in Noida Can join within 15 days About Us SiteRecon is a B2B SaaS platform transforming property measurements for landscapers and snow removal contractors in the $176B US market. Using advanced AI on...

  • Dean / Director for Engineering Department for NAAC Accredited Engineering Institute in Greater Noia, U.P

    2 weeks ago

    Gautam Buddha Nagar, India Accurate Group of Institutions Full time

    Institution: Accurate Institute of Management & Technology (NAAC Accredited) Location: Greater Noida, Uttar Pradesh Position Overview Accurate Institute, a NAAC-accredited premier institution in Greater Noida, invites applications for the position of Dean – Engineering . The role requires a visionary academic leader with a strong background in Computer...

  • Dean / Director for Engineering Department for NAAC Accredited Engineering Institute in Greater Noia, U.P

    1 week ago

    Gautam Buddha Nagar, India Accurate Group of Institutions Full time

    Institution: Accurate Institute of Management & Technology (NAAC Accredited)Location: Greater Noida, Uttar PradeshPosition OverviewAccurate Institute, a NAAC-accredited premier institution in Greater Noida, invites applications for the position of Dean – Engineering. The role requires a visionary academic leader with a strong background in Computer Science...

  • Technical Lead

    23 hours ago

    gautam buddha nagar, India ARK Infosolutions Pvt. Ltd. Full time

    We are seeking a highly motivated and technically proficient Technical Lead to manage and guide our efforts in supporting academic institutions in the adoption and effective use of Ansys simulation software . The ideal candidate will possess a deep understanding of simulation technologies and engineering principles, coupled with strong communication and...