Chief Enterprise Architect

1 week ago

agra, India beBeeSolution Full time

Job DescriptionA skilled ServiceNow architect is needed to design and deliver high-quality solutions that meet specific business needs.The architect will work closely with stakeholders and technical teams to ensure that ServiceNow solutions are delivered following best practices, are scalable, secure, and deliver value to end-users.Requirements Analysis & Solution Design: Engage with business stakeholders to gather requirements and understand objectives. Translate business needs into technical designs and architecture for ServiceNow solutions.End-to-End Architecture: Own the overall ServiceNow solution architecture for assigned projects or modules. This includes designing data models, workflows, and integrations for new ServiceNow implementations or enhancements.Module Implementation: Lead the configuration and customization of ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM) to meet requirements.Integration & Data Management: Design and implement integrations between ServiceNow and other systems (e.g., identity management, ERP, CRM, monitoring tools).Technical Leadership in Projects: Act as the technical lead for ServiceNow implementation teams. Provide guidance to developers and administrators, resolve design questions, and make decisions on trade-offs.Testing & Quality Assurance: Collaborate with QA teams and end-users to develop test plans for ServiceNow solutions. Participate in system testing and user acceptance testing.Required Skills and QualificationsAdvanced experience in designing complex ServiceNow implementations is a plus. The ideal candidate will have a broad range of ServiceNow module and integration experience.Diverse Module Experience: Experience with various ServiceNow modules and integrations, including advanced features like ServiceNow Discovery/Service Mapping, IT Business Management (Project/Portfolio Management), or Security Operations.Certified Application Developer: ServiceNow Certified Application Developer (CAD) certification is a plus, indicating ability to build custom scoped applications and advanced configurations on the platform.Industry or Domain Expertise: While this role is industry-agnostic, experience in tailoring ServiceNow solutions for specific sectors or business functions can be advantageous.Project Leadership: Experience acting as a Solution Architect or Lead Developer in large-scale ServiceNow projects for global organizations or Fortune 500 companies.BenefitsThe selected candidate will have the opportunity to work on challenging projects, collaborate with experienced teams, and continuously learn and grow.Excellent Communication: Ability to explain ServiceNow capabilities and technical concepts in business-friendly terms.Leadership & Teamwork: Strong leadership presence to guide developers and configuration specialists, yet collaborative enough to work as part of a broader project team.Problem-Solving: Creative and resourceful in solving problems, identifying root causes, and driving continuous improvements.

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