SCCM Administrator

4 weeks ago

pune, India Tata Consultancy Services Full time

TCS hiring

Role: SCCM Admin

Location: Pune-Quadra2

Experience: 3-10

Must have:

Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment.
Good Understanding of ITSM process
Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.)
Escalation for End user computing issues and complains received from business users.
Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery.
Effort analysis, work allocation, resource planning and optimization.
Preparation of daily/weekly/monthly reports (internal and to client)
Good understanding of IT infrastructure tools like Intune, EMA, MDM
Vulnerability management
Hands-on experience in Powershell scripting
Hands-on experience in WDS, managing PXE
Proactive monitoring and strong follow-up practices to ensure overall compliance
Hands-on experience in Intune / AutoPilot
Understanding on latest technologies and their applications
Motivational behavior among team is appreciated
Ready to accept new changes in process or project

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