Delivery Leadership

2 days ago

bangalore, India Quantiphi Full time

Role: Senior Engagement Manager/Delivery Leadership

Experience: 13+ years

Location: Mumbai/Bangalore (Hybrid)


As a Delivery Leader, you will be responsible for heading and managing the P&L, delivery efforts and ensuing the execution is sublime of all projects in a B2B environment for Data, Cloud , AI solutions for customers in Insurance & Telecom domain.


Responsibilities:

  • Defining and building the project management disciplines, the processes, governance framework, technology baseline, conflict management, resource management, and associated reporting.
  • Ensure successful and timely delivery of projects by being accountable to deliver as per Service Levels agreements.
  • Responsible for P&L and delivery performance with an aim to maximize ROI
  • Guide the Portfolio Leaders, Sr Engagement Managers and Principal Architects on aspects related to Project Management, Client Management and Resource Management. Should be able to build a strong performing team.
  • Ensuring prompt identification and resolution of Delivery issues or technical objections and develop strategies to mitigate the same.
  • Managing customer communication & relationships with senior stakeholders including CXOs
  • Challenge and inspire customers and team members to solve difficult problems with ambitious and novel solutions.
  • Staffing and leading Service Delivery Management team and enhancing their growth and development.
  • Showcase thought leadership on technology roadmaps, agile development methodologies and best practices to help grow footprint within existing accounts.
  • Travel to customer sites, conferences, and other related events as required


What is Required:

  • At least 15+ years of experience in managing multi-shore Services Delivery with distributed technology teams.
  • 5+ years in Consulting role driving delivery led growth
  • 5+ years of experience working with APAC customers
  • 5+ years Experience managing delivery for Telecom and Insurance customers
  • Experience in leading large teams of 100+ members (direct and indirect reports)
  • Able to provide thought leadership in the Customer Experience and Insurance / Telecom domain
  • Excellent delivery track record fuelled by strong leadership and a strategic outlook.
  • Strong people management skill.
  • Extensive experience in working with customers having global operations with diverse cultural backgrounds.
  • Big picture orientation, conceiving effective strategies to drive growth for the Key accounts.
  • Entrepreneurial drive with a can-do attitude, a strong desire to learn and shape one’s own career path.


What’s in it for you?

  • The opportunity to co-build a category defining high growth company in the transformational AI space
  • The opportunity to work for the most challenging business problems in the most exciting and fast growing domain
  • The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.
  • An ergonomic and beautiful working space in Bengaluru open for you 24 hours with best in the industry employment benefit

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