Technical Voice Process Consultant
2 weeks ago
JOB DESCRIPTONPosition SummaryTechnical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business.Roles and ResponsibilitiesAnswers inquiries by clarifying desired information; researching, locating, and providing informationDetermines requirements by working with customersResolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Fulfils requests by clarifying desired information; completing transactions; forwarding requests.Education & ExperienceUnder Graduates/Graduates FresherDesired Skills and AbilitiesExcellent Communication SkillsBasic Telephone EtiquettesMS OfficeBasic System Navigation SkillsCustomer Focus and Being AttentiveTroubleshootingGood reasoning and analytical skillsActive listening skillsAbility to comprehend customer requirements well.Good understanding of ISP.CriteriaWilling to work in Rotational shifts5 days’ work/2 rotational weekly offsTransport facility providedDesired qualifications: 10+2 or 10+3 or 10+2+4Desired years of experience: Fresher Ready to Join ImmediatelyPosition: Trainee Process Consultant (Technical Support)Willing to work in rotational shifts 5 Days working, 2 Days split off weekly2-way transportation Desired Skills and Abilities:Good communicationGood Analytical SkillsWork Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore – 560 076 and any other work locations of HGS India as applicable
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Technical Voice Process Consultant
3 weeks ago
Bangalore, India HGS Full timeNote: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...
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Technical voice process
1 week ago
bangalore, India Vipsa Talent Solutions Full timeexp: 0-6 yrsInternational voice process/Technical supportmust have excellent commsany grads can apply/under grads can also applywilling to work in night shiftsvirtual interviews interested can share your resumes to LAVANYA
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Technical Voice Process Consultant
2 weeks ago
bangalore district, India HGS Full timeJOB DESCRIPTON Position Summary Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer...
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Voice Process
3 days ago
Bangalore, Karnataka, India CIEL HR Full timeVoice Process - Full Time Position - Analyst No of requirements 6 Education Any Graduate Except BE Btech Experience Fresher s or 1 year Communication Excellent Verbal communication in English Notice Period Immediate Joiners Work Location 4 Open for Suzlon open for MFAR Ecopolis Bangalore Mode of working 5 Days Working Saturday and Sunday fix off Shift...
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Voice Process
2 weeks ago
bangalore, India TP Full timeAbout the Role Fresher/ Experienced Graduation Mandatory Voice process Excellent Hindi / English Responsibilities Voice process Excellent communication in Hindi / English Qualifications Graduation Mandatory Required Skills Excellent Hindi / English Preferred Skills Fresher/ Experienced Pay range and compensation package Salary: 22k CTC for freshers / 26k CTC...
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Voice Process
2 weeks ago
Bangalore, India TP Full timeAbout the Role Fresher/ Experienced Graduation Mandatory Voice process Excellent Hindi / English Responsibilities - Voice process - Excellent communication in Hindi / English Qualifications - Graduation Mandatory Required Skills - Excellent Hindi / English Preferred Skills - Fresher/ Experienced Pay range and compensation package - Salary: 22k CTC for...
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Speech AI Engineer
4 weeks ago
bangalore, India The Future of Voice Full timeOverview We’re building the future of voice — intelligent, expressive, multilingual systems that can understand, respond, and connect with humans naturally. As our Speech AI Engineer , you’ll be part of a high-performance team designing voice intelligence that powers conversational platforms for governments, enterprises, and next-gen contact...
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Voice Process
2 weeks ago
bangalore district, India TP Full timeAbout the Role Fresher/ Experienced Graduation Mandatory Voice process Excellent Hindi / English Responsibilities Voice process Excellent communication in Hindi / English Qualifications Graduation Mandatory Required Skills Excellent Hindi / English Preferred Skills Fresher/ Experienced Pay range and compensation package Salary: 22k CTC for freshers / 26k CTC...
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International Voice Process Consultant
2 weeks ago
Bangalore, India HGS Full timeJOB DESCRIPTON Position Summary Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer...
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International Voice Process Consultant
1 week ago
bangalore, India HGS Full timeJOB DESCRIPTONPosition SummaryTechnical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer...