Technical Voice Process Consultant
2 weeks ago
JOB DESCRIPTONPosition SummaryTechnical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business.Roles and ResponsibilitiesAnswers inquiries by clarifying desired information; researching, locating, and providing informationDetermines requirements by working with customersResolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Fulfils requests by clarifying desired information; completing transactions; forwarding requests.Education & ExperienceUnder Graduates/Graduates FresherDesired Skills and AbilitiesExcellent Communication SkillsBasic Telephone EtiquettesMS OfficeBasic System Navigation SkillsCustomer Focus and Being AttentiveTroubleshootingGood reasoning and analytical skillsActive listening skillsAbility to comprehend customer requirements well.Good understanding of ISP.CriteriaWilling to work in Rotational shifts5 days’ work/2 rotational weekly offsTransport facility providedDesired qualifications: 10+2 or 10+3 or 10+2+4Desired years of experience: Fresher Ready to Join ImmediatelyPosition: Trainee Process Consultant (Technical Support)Willing to work in rotational shifts 5 Days working, 2 Days split off weekly2-way transportation Desired Skills and Abilities:Good communicationGood Analytical SkillsWork Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore – 560 076 and any other work locations of HGS India as applicable
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Technical Voice Process Consultant
4 days ago
bangalore, India HGS Full timeNote: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...
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Technical Voice process Consultant
2 weeks ago
bangalore district, India HGS Full timeNote: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...
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Technical Voice Process Consultant
3 days ago
Bangalore, India HGS Full timeJOB DESCRIPTON Position Summary Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer...
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Technical Support Engineer
2 weeks ago
bangalore, India Talent Toppers Full timeExperience required - 0 to 3 years Job description Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot...
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Speech AI Engineer
5 days ago
bangalore, India The Future of Voice Full timeOverviewWe’re building the future of voice — intelligent, expressive, multilingual systems that can understand, respond, and connect with humans naturally.As our Speech AI Engineer, you’ll be part of a high-performance team designing voice intelligence that powers conversational platforms for governments, enterprises, and next-gen contact...
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Speech AI Engineer
4 days ago
bangalore, India The Future of Voice Full timeOverview We’re building the future of voice — intelligent, expressive, multilingual systems that can understand, respond, and connect with humans naturally. As our Speech AI Engineer , you’ll be part of a high-performance team designing voice intelligence that powers conversational platforms for governments, enterprises, and next-gen contact...
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Speech AI Engineer
3 days ago
bangalore, India The Future of Voice Full timeOverview We’re building the future of voice — intelligent, expressive, multilingual systems that can understand, respond, and connect with humans naturally. As our Speech AI Engineer , you’ll be part of a high-performance team designing voice intelligence that powers conversational platforms for governments, enterprises, and next-gen contact...
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Senior technical consultant
2 weeks ago
Bangalore, India Black Box Full timeSr Consultant – Cisco Collaboration Primary Roles & Responsibilities: Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center. Install and configure voice gateways as part of the...
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Bangalore Rural, Hyderabad, India Ishmeet Consultant Full time ₹ 5,40,000 per yearAny grad/ug with min 1 year international voice experience can apply Salary upto 4.5 Lpa5 Days working || 2 offRotational shift both side cabsLocation :- Bangalore & Hyderabad For more details call or whatsAppSr Hr Sanjana @
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Bangalore, India Sankalp HR services Full timerole: Trainee Process Consultant – Voice & Process Support (US Client Operations) Location: Bangalore (On-Site, Night Shifts) Salary:20k Work Shift: Evening/Night Rotational Shifts (Office-based) Work from office2 way cab will be given5days a week This is your gateway to: Real-time support for US-based operations Global process exposure and corporate...
