Sr. Security Engineer
2 days ago
Job Summary We are seeking an experienced Level 2 Technical Support Engineer to provide 24/7 support for cybersecurity products across multiple platforms. This is a product-based role (NOT SOC Analyst) focused on troubleshooting, configuration, and operational support for endpoint, email, and network security solutions , including EDR/XDR technologies from Trend Micro or other leading vendors . Key Responsibilities Core Support Responsibilities Deliver Tier 2 technical support for: Endpoint, Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors. Respond to customer inquiries via phone, email, and live chat promptly and professionally. Diagnose and resolving issues related to installation, configuration and system performance. Escalate complex cases to Tier 3 or engineering teams or OEM support team with comprehensive logs and documentation. Maintain accurate records of all support interactions in ticketing systems (e.g., ServiceNow, Zendesk, Salesforce). Adhere to incident management and escalation procedures to meet SLAs and KPIs. Work in rotating shifts to ensure 24/7 coverage, including weekends and holidays. Stay current with product updates, patches, and emerging security threats. Collaborate with internal teams (engineering, QA, product) to resolve issues and enhance customer experience. Pre-Sales & Post-Sales Technical Expertise Provide technical expertise for Trend Micro products (or equivalent) during: Post-sales : Deployment, troubleshooting, optimization. Deliver product training or KT to customers. Assist in implementation, configuration, troubleshooting, and integration of security products in customer environments. Requirements Experience: 4–6 years in technical support or helpdesk roles, preferably in cybersecurity. Technical Skills: Strong understanding of endpoint protection, email security, firewalls, and malware analysis. Hands-on experience with Endpoint (Client & Server OS), Email, and Network security solutions (EDR/XDR) from Trend Micro or other major vendors. Proficiency in Windows, macOS, and server environments. Basic networking knowledge (TCP/IP, DNS, VPNs). Certifications (Preferred): Trend Micro Certified Professional (TMCP) or equivalent. CompTIA Security+, Network+, or similar. Soft Skills: Excellent verbal and written communication. Strong analytical and problem-solving abilities. Ability to work independently in a fast-paced environment. Customer-focused mindset with a sense of urgency and ownership.
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Sr. Security Analyst
6 days ago
bangalore, India Eventus Security Full timeJob Title: Sr. Security Analyst Experience: 3yrs+ Location: Sanpada, Navi Mumbai or Ahmedabad Job Summary: We are seeking an experienced Level 2 Cyber Security Analyst to join our team. The successful candidate will be responsible for monitoring and analyzing security threats, responding to security incidents, and implementing measures to protect our...
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Sr. Security Consultant
2 days ago
bangalore, India Eventus Security Full timeEventus Security is a leading cybersecurity and risk management company providing end-to-end solutions in SOC, Cyber Resilience, Infrastructure Security, and Managed Security Services. We help organizations strengthen their security posture through advanced technology, expert consulting, and 24/7 monitoring. Job Title: Sr. Security Consultant Experience:...
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Security Engineer
2 days ago
bangalore, India Altered Security Full timeWe are looking for Security Engineers with following qualities to join our team at Altered Security: Passionate about information security. Ability to solve challenges. Interest in new attack vectors and creating challenges. Demonstrated experience in Windows and Active Directory security. If you hold CRTP certification, it is a plus. Who should apply: Very...
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Sr. Manager
3 days ago
bangalore, India ESSAR BULK TERMINAL (SALAYA) LIMITED Full timeLocation: EBTSL – Salaya – Gujarat – Devbhumi Dwarka Experience: Minimum 15 Years Preference: Ex-Servicemen (Army/Navy/Air Force) or candidates with relevant industrial security experience1. Position OverviewThe Sr. Manager – Security will be responsible for ensuring overall security and vigilance across the Bulk Terminal, Coal Handling Plant (CHP),...
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Sr. Manager
4 days ago
bangalore, India ESSAR BULK TERMINAL (SALAYA) LIMITED Full timeLocation: EBTSL – Salaya – Gujarat – Devbhumi Dwarka Experience: Minimum 15 Years Preference: Ex-Servicemen (Army/Navy/Air Force) or candidates with relevant industrial security experience 1. Position Overview The Sr. Manager – Security will be responsible for ensuring overall security and vigilance across the Bulk Terminal, Coal Handling Plant...
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Sr. Manager
2 days ago
bangalore, India ESSAR BULK TERMINAL (SALAYA) LIMITED Full timeLocation: EBTSL – Salaya – Gujarat – Devbhumi Dwarka Experience: Minimum 15 Years Preference: Ex-Servicemen (Army/Navy/Air Force) or candidates with relevant industrial security experience 1. Position Overview The Sr. Manager – Security will be responsible for ensuring overall security and vigilance across the Bulk Terminal, Coal Handling Plant...
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Cyber Security/ Product Security Engineer
2 weeks ago
Bangalore, India FICO Full timeFICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. As a Product Security Engineer II in Cyber Security, you will be supporting security governance for a wide set of customer-facing products and services across full product development lifecycles. Your role focuses on executing...
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Sr Software Engineer
3 weeks ago
Bangalore, Karnataka, India eBay Full timeAt eBay we re more than a global ecommerce leader we re changing the way the world shops and sells Our platform empowers millions of buyers and sellers in more than 190 markets around the world We re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts Our customers are our compass authenticity thrives...
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Sr. Platform Engineer
3 weeks ago
bangalore, India CME Group Full timeJoin our Technology (DevOps) team as a Sr. Platform Engineer. In this critical role, you'll leverage your expertise in CI/CD, container orchestration (Kubernetes), and infrastructure-as-code to engineer the next generation of scalable, secure, and resilient platforms that power global markets. What You’ll Get A supportive environment fostering career...
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Sr. Platform Engineer
2 weeks ago
bangalore, India CME Group Full timeJoin our Technology (DevOps) team as a Sr. Platform Engineer. In this critical role, you'll leverage your expertise in CI/CD, container orchestration (Kubernetes), and infrastructure-as-code to engineer the next generation of scalable, secure, and resilient platforms that power global markets. What You’ll Get A supportive environment fostering career...
