Servify | Program Project Manager | surat

1 month ago

surat, India Servify Full time

JOB RESPONSIBILITIES:

  • Lead cross-functional teams to execute project tasks, ensuring adherence to quality standards and project timelines.
  • Align project goals with organizational objectives, securing buy-in from key stakeholders.
  • Identify areas for process improvement and implement best practices to increase efficiency and effectiveness.
  • Design and implement frameworks for continuous improvement across project delivery.
  • Lead initiatives that promote a culture of operational excellence within program management.
  • Utilize key performance indicators (KPIs) and metrics to track program success and ensure alignment with organizational goals.
  • Conduct regular project reviews to monitor progress, address challenges, and ensure quality standards.
  • Implement corrective measures and identify opportunities for process refinement.
  • Act as the main point of contact for stakeholders, providing transparent and timely updates on program status, risks, and milestones.
  • Prepare and present program performance reports to senior leadership, recommending solutions for improvement.
  • Collaborate with internal and external teams to align on goals and resolve any delivery challenges.
  • Proactively identify potential risks, dependencies, and challenges, and implement mitigation strategies.
  • Maintain a risk register to ensure risks are documented, reviewed, and managed effectively.
  • Address issues as they arise, providing timely solutions to keep programs on track.
  • Conduct post-project reviews to capture lessons learned and best practices for future initiatives.
  • Promote knowledge sharing across teams to improve program delivery standards and drive a culture of excellence.
  • Stay updated on industry trends, emerging technologies, and project management methodologies.
  • Owning the program and take initiatives to increase sales and Revenue and healthy margins.

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