Senior AI/ML Engineer – Chatbot Voice Agent

1 week ago

visakhapatnam, India beBeeAi Full time

We're seeking a Senior AI/ML Engineer to spearhead the development of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems. This role involves collaborating with cross-functional teams to drive data-driven improvements and ensure our solutions remain at the forefront of digital transformation in the healthcare sector.About the Role:Architect and deploy LLM- and RAG-based systems to ingest NHS data sources, generate accurate responses, and power chatbot and voice agent interactions.Craft, iterate and optimise prompts and design voice-agent dialogue flows to maximise response relevance, reduce latency and ensure clinical safety across text and voice channels.Partner with frontend and backend teams to integrate AI and voice agent components into Azure-hosted microservices architecture.Instrument AI and voice-agent pipelines, analyse logs and user feedback, troubleshoot edge cases and implement continuous-learning improvements.Stay abreast of the latest advances in LLMs, RAG, conversational AI frameworks and NHS-specific compliance to inform our technical roadmap.Define and execute rigorous test plans in collaboration with QA to validate model accuracy, voice-agent performance and compliance with healthcare standards.Mentor junior engineers, advocate for best practices in MLOps, prompt engineering, voice-agent design and model governance, and contribute to architecture reviews.Key Skills:Experience with LLMs and RAG systemsStrong programming skills in languages such as PythonKnowledge of AI and machine learning conceptsUnderstanding of cloud-based infrastructure and deploymentExcellent problem-solving and analytical skillsWhat We Offer:A dynamic and supportive work environmentOngoing training and professional development opportunitiesThe chance to work on cutting-edge projects and technologies

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