Quaker Houghton | Quaker Houghton | Product Application Team Lead
3 hours ago
About Us
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
As the Product Application Team Lead for industrial fluids for the metalworking and metals sector you are the lead in the country playing a key role in our goal of exceeding customer expectations. You will be an expert in our customers manufacturing process and translating customer needs into innovative product solutions in coordination with the R&D, sales and marketing team, while leading the team to ensure their development and performance.
What is in it for you?
- Excellent onboarding and ongoing training programs as part of our QH University
- 2 days annual volunteering leave
- Attractive Wellbeing, Inclusion & DEI programs
- Opportunity to join a market leading team where autonomy and initiative are expected
What will you do?
- Provide advanced technical support to the frontline sales force
- Handle all technical product and application related problems referred from the field
- Identify and understand customer needs, translating the objective to the appropriate function in the company
- Select appropriate products from the portfolio in accordance with business needs and product line strategy
- Propose product modifications within agreed criteria in applicable cases, in order to fulfill customer specific needs or requirements
- Co-ordinate with other functions to determine and establish technical feasibility and product cost as input for the final offer.
- Hold presentations to customer on technical/product related subjects in co-operation with sales/key account manager.
- Manage the process of product development between customer and R&D.
- Develop and implement strategic business plans based on product portfolio leading to generation of growth, increase market share and achieve company sales and gross margin targets
- Ensuring safety practices & safety rules for self & team
- Compliance to all strategic initiatives like Product rationalization, Product rebranding, updating product data master etc
What are we looking for?
- Chemistry, production or relevant engineering degree (PhD / Masters)
- 10+ years’ experience of customer facing technical role in any metalworking or metal related sector such as steel, aluminum, lubricants, coolants, metal cleaners, greases, corrosion protective fluids, coatings, etc.
- 5+ years experience of leading and developing teams
- High technical knowledge of the steel cold rolling process is highly valued.
- Proficient in English (written & spoken)
- Excellent knowledge of Microsoft office and ERP user.
Soft skills:
- Analytical & Problem solver – Identifies problems and uses available resources to identify a solution
- Strong presenting and business development skills. Ability to lead meetings / presentations
- Customer Focus – Dedicated to meeting customer expectations and requirements
- Receptive to Change – Can switch gears/change direction quickly based on new information or developments
- Effective Team Player and Collaborator – Contributes expertise and strengths at all levels of interaction
Join the team and let's do great things together
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