Principal Product Manager

2 months ago

gurgaon, India airtel Full time

JD – Principal Product Manager, Payments

Airtel product team is building the next wave of digital products to meet customers’ needs. We are investing heavily in our platform and extensibility solutions that will grow our business and build a synergistic ecosystem that includes customers, partners, and us. As a team, we pride in reinventing customer experiences by analyzing their pain points, and value progress over busy activity.
We are seeking an entrepreneurial and experienced product manager for our Payments charter who can propel our Monthly transacting users (MTUs) and experience to the next level. The product manager would be owning our Payments Platform and checkout, UPI and BBPS products with a mandate to increase conversion thereby growing MTUs and will lead the payments product team at Airtel.
This individual will work cross-functionally with engineering, design, marketing, and other departments to manage consumer payments experience on Airtel Thanks app and web. The ideal candidate is user-obsessed and why-centric. He is both strategic and detail-oriented, has proven product management experience, and works well with stakeholders. This role requires the individual to have prior experience in consumer payments, knowledge of how payment aggregators work.
He/she would get an opportunity to work at a scale of millions of users and would experience building products for the next billion first hand. If you are a product manager with a passion for customer excellence, knack of building platforms and looking for a fun job that expands your stellar career, this position has relevant challenges to help you achieve your objectives.
Responsibilities
Grow the transacting users for Payments platform, UPI, BBPS by co-owning product experience with the squad
Create and maintain clear product roadmap
Work with cross-functional teams that include engineering, growth, design, and analytics to launch products with high velocity
Continually monitor metrics and refine products basis customer feedback
Drive clarity on complex and ambiguous projects
Lead a team of product managers to ensure the successful development and launch of new product features
Qualifications:
6+ years of product management experience
Understanding of payment gateways, financial ecosystem and rails on which consumer payments run
Comfortable in handling ambiguity and navigate around problems
Prior experience in Payments, UPI, consumer internet and user growth is a must
Excellent analytical skills; ability to take decisions backed by data and metrics
Technical skills sufficient to understand complexity without developer inputs and work with developers to make the right technical trade-offs
Experience in compliance and regulatory aspects of UPI is good to have
Effective communication skills and ability to refine messages based on the audience

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