Nepali Customer Support Representative

2 weeks ago


shimoga, India beBeeCustomerSupport Full time

Job Title: Nepali Customer Support RepresentativeAbout the RoleWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team. The ideal candidate will possess exceptional communication skills, be proficient in both Nepali and English, and have a strong ability to work independently with minimal supervision.Key ResponsibilitiesProvide high-quality customer support via phone, email, and chat platformsAnalyze customer needs and offer accurate solutions in a timely mannerMaintain accurate records of customer interactions using CRM toolsCollaborate with internal teams to resolve complex customer issuesContinuously improve service quality, response time, and customer satisfaction metricsRequirementsExcellent command of Nepali and English languagesStrong communication, active listening, and problem-solving skillsAbility to work in a remote environment with minimal supervisionBasic computer literacy and proficiency in Microsoft Office applicationsPrior customer support experience is an asset but not requiredBenefitsThis role offers a unique opportunity for professional growth and development in a dynamic and multicultural environment. As a valued member of our team, you will enjoy a competitive compensation package, opportunities for career advancement, and access to ongoing training and development programs.In addition, we offer a collaborative and inclusive work environment that fosters creativity, innovation, and teamwork. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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