Service Delivery Director
5 days ago
Cybersecurity Service LeadWe are seeking a Cybersecurity Service Lead to lead our cybersecurity services. The successful candidate will oversee key relationships, delivering excellence in service assurance and collaborating with internal teams to provide generalist cyber consultancy.The role encompasses preparing client reports, ensuring SLA compliance, onboarding new clients, and driving continual service improvement.Preparing and presenting client operational reporting at monthly meetingsClient SLAs and Reporting (including driving enhancements)Ensure L1 and L2 analysts are meeting SLA and following the procedures.Great report writing skills.Onboarding of new Clients.Continuously improve operations and client engagement.Continual Service Improvement Plans (CSIP) for client patch.Develop a deep understanding of the client's business including orchestration of strategic business planning, roadmaps, and workshops.Risk and Issue Management.Problem Management.Scope Management.Change Management.Major incident management.Minimum of 5 years work experience in Service Management.Experience in Delivering Cyber of SOC (Security Operation Centre) service is very important.Experienced working in an MSP environment.ITIL Service Management accreditation.Proven experience with Incident response.Strong working knowledge of ITSM service delivery concepts.Demonstrated ability to position and present at a C-suite level.Demonstrated ability to lead and collaborate with a multi-disciplined team.Strategic thinking with a get-up-and-go attitude.Ability to work within a team and achieve results through others.This is a challenging but rewarding role that offers the opportunity to make a real difference in the field of cybersecurity.
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Leadership Director
2 weeks ago
kochi, India beBeeFinancial Full timeDirector of Financial OperationsThe primary role of this position is to oversee the delivery of financial services, ensuring compliance with regulatory requirements and fostering strong relationships with clients.A key responsibility will be managing a team of 500+ individuals across multiple geographic locations, overseeing the execution of complex projects...
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Service Delivery Manager
3 weeks ago
Kochi, India TECEZE Full timeService Delivery Manager - IT Infrastructure Services (Network Cloud Server Storage Telephony Staffing Digital Workplace) Function: Service Delivery Reports to: Head of Service Delivery/Operations Director Seniority: Hands-on Manager (player-coach) Team: Manages 2-5 Service Delivery Coordinators while also acting as an individual contributor on critical...
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Kochi, India TECEZE Full timeService Delivery Manager — IT Infrastructure Services (Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace) Function: Service Delivery Reports to: Head of Service Delivery/Operations Director Seniority: Hands-on Manager (player–coach) Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...
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kochi, India beBeeRisk Full timeJob OverviewThe Senior Director of Compliance and Risk Management will oversee the global execution, governance, and performance of all client projects across Medical Devices, Pharmaceuticals, and Consumer Goods sectors.This role oversees diverse service lines — Legal Representation, Regulatory Operations, Import–Export & Warehousing, and...
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Milestone Technologies
2 weeks ago
Kochi, India MTI Integration Services India Private Limited Full timeService Delivery ManagerCompany : Milestone TechnologiesExp : 13 - 20 yearsLocation : Hybrid , Kochi (Kakkanad )Role & responsibilities:- Milestone Technologies is hiring leaders with a high degree of experience in Client Management, Delivery Management, Technical Management, Financial Management and Team Management.- Responsible for Delivery of all Projects...
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Software Engineering Director
1 week ago
kochi, India beBeeEngineering Full timeJob Overview:We are seeking a highly skilled Software Engineering Director to lead our engineering team. This is an exceptional opportunity for someone who thrives in a high-ownership environment, enjoys solving complex distributed systems challenges, and leads with technical depth and clarity.About the Role:The role of the Software Engineering Director...
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Director of Projects
3 weeks ago
India, Cochin / Kochi / Ernakulam Art Technology and Software Full timeJob Description Job Description Director, Projects Role Overview As the Director Projects lead the end-to-end delivery of strategic initiatives that span across technology, business, and operations. The mandate is to translate business vision into executable delivery roadmaps, ensure seamless cross-functional collaboration, and drive programs that create...
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Art Tech Group
2 weeks ago
Kochi, India Art Technology and Software India (PVT) Ltd. Full timeDescription: We are looking for a visionary Sales Director to spearhead sales, marketing, and strategic growth for our fast-scaling AI and animation studio. The ideal candidate is a seasoned leader with deep expertise in media and creative content sales, exceptional networking capabilities, and a proven track record of driving large-scale business growth....
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Executive, Service Delivery
1 day ago
Kochi, Kerala, India Fleet Management Full time**Executive, Service Delivery**: - Date: 11 Apr 2025 - Location: Kochi - Company: Elegant Marine Services Private Limited Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of...
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Kochi, India DBiz.ai Full timeDescription :About the Role :The Service Delivery Manager is a critical leadership role responsible for ensuring the seamless, high-quality delivery of support services across the organization's entire portfolio of IT applications.This role requires managing a team of support professionals, owning the governance of service levels, driving process...