Student Support Specialist

14 hours ago

gaya, India beBeeStudentSupport Full time

Job OverviewWe offer a comprehensive solution for student support services.Exclusively partnered with 40 of India's largest Universities across 16 Indian statesTrain 3.5 Lakh students on our platform through 9 Indian languagesWork with 500 corporates in their upskilling/skilling initiativesManage over 200 degree, diploma, certificate programsKey Responsibilities:End-to-end student operations including admission support, onboarding, academic coordination, and exam process executionPrimary operational interface between students and internal teams (sales, academics, tech, and compliance)Documentation verification, admission compliance, and student record accuracyResolve student queries and concerns promptly to ensure high levels of satisfaction and engagementMaintain and update data in CRM, LMS, and other student information systemsGenerate and analyze reports to track operational KPIs and student lifecycle metricsContribute to process standardization, automation, and continuous improvement efforts

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