Director, Digital QA Operations

2 months ago

navi mumbai, India WebMD Full time

Director, Digital QA Operations


Work Timings : 2:00 PM to 11:00 PM IST


Work Location : Navi Mumbai


Education : Bachelor's Degree (Computer Science or related field preferred). MBA preferred.


Roles & Responsibilities:


As Director - Digital QA & Operation @Internet Brands & WebMD, you will be responsible for ensuring the quality of all commercial advertising products, widgets, and microsites created and published on Medscape. You will manage a global operation of Digital Campaigns and be responsible for setting QA strategy and testing process to ensure optimized usability, performance, and a valuable user experience. Your role will involve developing, guiding, and mentoring a team of quality professionals skilled in quality assurance, automation, and project management. You will collaborate with multiple technology and business stakeholders to coordinate and strategize effectively.


About You:

  • Domain Experience: 5+ years in Digital Marketing Operations, preferably in the healthcare sector.
  • QA Technical Expertise: 10+ years in QA testing and operations, with hands-on experience.
  • Leadership: Proven experience in scaling QA teams, mentoring QA engineers, and contributing to quality processes.
  • Problem-Solving: Demonstrated ability to solve complex business problems and drive successful outcomes through innovative solutions.
  • CMS Proficiency: Experience delivering content using enterprise CMS platforms
  • Operational Excellence: Track record of continuous process improvement, identifying and deploying productivity improvements across a group of quality individuals
  • Analytics: Deep understanding of Adobe Analytics and Google DFP and applications to build testing strategies from associated data sources.
  • Testing Tools and Simulation: Proficiency with modern test assistance tools such as Selenium, Cypress, Browserstack, and cloud-based web and mobile testing platforms.
  • Development Skills: Proficiency in any modern development language, with the ability to assist in code reviews and ensure adherence to best practices and coding standards.
  • Tracking Platforms: Previous working knowledge of YouTrack, JIRA or other incident management tracking platforms to assess team productivity, observation and bug rates.


If you have the passion, we have the challenges Even if your experience doesn't match exactly, if you're willing to tackle some tough problems, we'd love to invest in you.

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