Transformational Program Manager

2 weeks ago

tiruchirappalli, India beBeeImplementation Full time

Program Manager OpportunityWe are seeking an experienced Program Manager to oversee the implementation of our Skillsbuild program. The successful candidate will be responsible for managing all aspects of program delivery, ensuring high-quality outcomes, and achieving key performance indicators.Job DescriptionThe Program Manager will work closely with the Corporate Social Responsibility (CSR) Manager to execute the Client's Skillsbuild program through strategic partnerships across a specified geography. This individual will be responsible for managing all aspects of program implementation, including:Program Implementation & Management: Oversee the rollout of the program through partner organizations to drive pre-determined learner outcomes.Partner Coordination: Serve as the primary liaison between our organization and partner entities. Facilitate communication, resolve issues, and ensure partners have the necessary resources and support to effectively deliver the program.Performance Monitoring: Track and analyze program performance against KPIs, including learner engagement rates, course completion rates, and the issuance of credentials. Implement strategies to address any gaps or areas for improvement.Internal Management Processes: Manage and coordinate across CSR sub-teams to ensure internal stakeholders are aligned/consulted/informed, as per RACI matrix.Quality Assurance: Work closely with the content and credentialing teams to ensure that all program offerings implemented by the partners meet our high standards for content quality and credentialing criteria.Feedback Loop: Collect and synthesize feedback from partners and participants to inform continuous improvement of the program.Reporting: Prepare and present regular reports on program status, challenges, and achievements to senior management and relevant stakeholders to ensure targets are being achieved.This is an exciting opportunity for a skilled Program Manager to join our team and make a meaningful contribution to our mission of transforming the way the world learns.Required Skills and QualificationsThe ideal candidate will possess the following skills and qualifications:Minimum 8 years' experience in program management / consulting and/or digital learning transformation rolesExperience with digital (online) learning platforms and digital credentialsStrong communication skills (written and verbal)Strategic thinking & project management expertiseStrong work ethic with a competitive nature and a desire to succeedIntense curiosity to learn and willingness to be coachedExperience in CSR or with an NPO/NGO, especially with a focus on workforce developmentCan easily adapt to different environments and cultures. Customer/partner relationship skillsDrive, self-motivation and robust organisational skills are important as the role involves working from home (or the office when needed) as part of a large virtual teamBenefitsThis role offers a range of benefits, including:Opportunity to develop partner success management experienceProgram management experienceStakeholder relationship management experienceLeadership experienceExpertise on skills developmentManaging digital transformationsOthersWe are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Program Manager looking for a new challenge, please submit your application.

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