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Quality Assurance Lead

2 weeks ago

India Closeloop Technologies Full time

About Closeloop Technologies: Closeloop Technologies is a software product development firm based in Mountain View, CA, that helps bring ideas to life. We specialize in building digital solutions using cutting-edge technologies backed by professional expertise. As a technology partner, we innovate, scale, and develop custom-built apps, web, and mobile solutions. With more than three decades of experience, we deliver groundbreaking digital products for clients across industries.

We serve clients looking to build mobile apps, websites, web applications, enterprise solutions, eCommerce apps, and products powered by advanced technologies such as Artificial Intelligence, Augmented Reality, Virtual Reality, IoT, and Wearables.

Job Summary:

We are seeking an experienced QA Lead to oversee the quality assurance strategy for our Salesforce ecosystem and custom applications. The ideal candidate will have a strong background in Salesforce testing, test automation, and manual testing methodologies, ensuring the delivery of high-quality software solutions.

Key Responsibilities:

● Lead and manage the QA team in designing, developing, and executing test strategies for Salesforce applications and custom solutions.

● Develop, implement, and maintain automation frameworks for Salesforce and integrated applications.

● Perform functional, regression, integration, performance, and security testing across Salesforce platforms (Sales/Service/Marketing Cloud, etc.) and custom-built applications.

● Work closely with developers, business analysts, and stakeholders to define test requirements and acceptance criteria.

● Ensure high test coverage by writing detailed test cases, scripts, and executing test plans.

● Drive automation adoption by identifying areas for test automation and implementing robust solutions.

● Leverage Salesforce tools and technologies, including Apex, Lightning, Salesforce DX, Selenium, Provar, etc., for testing.

● Monitor and track defects through Jira or similar test management tools, ensuring timely resolution.

● Mentor junior testers and establish QA best practices to improve team efficiency.

● Participate in Agile ceremonies, providing test estimations, feedback, and ensuring high product quality.

● Stay updated with the latest Salesforce releases and industry best practices. Required

Qualifications:

● 8 years of experience in software testing, with at least 5 years focused on Salesforce testing.

● Strong expertise in Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.).

● Experience with automation tools such as Selenium, Provar, TestNG, or similar.

● Hands-on experience in Apex Testing, SOQL, and Lightning UI Testing.

● Experience testing Salesforce integrations with third-party applications.

● Knowledge of CI/CD pipelines and version control tools (Git, Bitbucket, Jenkins, etc.).

● Familiarity with API testing tools like Postman, REST Assured, etc.

● Experience in manual and automation testing for custom-built applications.

● Strong understanding of Agile/Scrum methodologies and test-driven development (TDD/BDD).

● Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications:

● Salesforce Certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder, or Salesforce Certified JavaScript Developer).

● Experience with Performance Testing Tools (JMeter, LoadRunner, etc.).

● Exposure to AI-based testing tools (like Testim, Functionize, etc.).