Windows Desktop Systems Engineer

1 day ago


Jodhpur, India beBeeDesktop Full time

Desktop Support SpecialistOur organization is seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will possess exceptional problem-solving skills, a deep understanding of desktop systems, and excellent communication skills.This role involves investigating systemic issues that negatively impact the end-user experience, implementing solutions to increase productivity, and working closely with business partners to understand needs and pain points.Troubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently.Desktop Expertise: Utilize your expertise in Desktop Experience (DEX) to enhance user productivity and satisfaction.Automation: Develop and implement automation scripts to streamline desktop management tasks.Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems.User Support: Provide expert-level support to end-users, addressing their technical concerns and training them on best practices.Key Qualifications7-10 years of experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc). Working knowledge of OS-level troubleshooting tools. Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices.Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization. Knowledge of operating system level logging.Excellent problem-solving skills with a focus on root cause analysis and resolution.Experience with scripting languages such as PowerShell for automation.Strong verbal and written communication skills.



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