Chief Technology Officer

21 hours ago

gurugram, India IIFL Home Loans Full time

- Develop and execute a long-term technology roadmap aligned with business strategy and operational needs.- Drive the modernization of core business systems and digital platforms to improve scalability and customer experience.- Oversee the design, development, and maintenance of internal business applications including LOS, LMS, CRM, and ERP systems.- Establish SLAs and governance mechanisms for system performance, uptime, and support.- Manage internal and vendor-based engineering teams to deliver high-quality, secure, and scalable technology solutions.- Implement robust project management and delivery frameworks (Agile, DevOps, etc.) to ensure predictable outcomes.- Ensure high availability and performance of IT infrastructure, networks, and end-user systems.- Oversee data management, access control, and operational resilience in collaboration with the Risk & Cybersecurity teams.- Manage vendor relationships and technology procurement to ensure cost efficiency and service quality.- Define technology governance standards, including application lifecycle management, version control, and audit readiness.- Monitor technology budgets and ensure ROI from major initiatives and platforms.

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