Travel Consultant
7 days ago
Join Our Team at SAACH SAACH is expanding its footprint in the travel industry and is seeking experienced professionals to join our Reservations & Sales team. About Us: SAACH is a dynamic organization providing high-quality travel solutions to clients across the globe. We specialize in reservations, ticketing, customer support, and travel operations. As part of our continued growth, we are hiring skilled and driven individuals to strengthen our India operations and deliver outstanding service. What We’re Looking For: • Position Title: Airline Reservations • Education: HSC or Graduate (Travel/IATA certifications preferred) • Experience: 3 to 5 years or more in the travel industry • Background: Hands-on experience in travel agency sales, ticketing, and operational support • Language: Must be fluent in Gujarati Key Responsibilities: • Create and manage PNRs, queue placements, and ticketing with all required elements. • Handle end-to-end ticketing operations including refunds, exchanges, voids, insurance sales, and fare reissues. • Use SharePoint for supplier contracts and documentation; stay current with airline policies, commissions, and procedures. • Utilize advanced GDS and NDC systems (e.g., Fare Logix, TK Connect, Agent360) to issue tickets, process refunds, and optimize fare solutions. • Accurately calculate manual reissues, partial refunds, and fare differences when required. • Process waivers and refunds via airline portals (e.g., Lufthansa Star Partners); follow up directly with airlines for resolution. • Manage escalated or urgent cases—especially for stranded passengers—by quickly identifying and executing appropriate solutions. • Conduct regular ticket quality checks and reporting; maintain operational accuracy and compliance. Core Competencies: • Proficient in at least two GDSs (reservations, ticketing, post-sales changes, penalties, etc.). • Strong understanding of fare construction (published, net, student, missionary, etc.). • Skilled in NDC systems, airline portals, and integrated travel platforms. • Knowledge of contracts, commissions, and tactical fare actions. • Knowledge in Microsoft office Behavioral Competencies • Strong verbal and written communication skills in English • Results-driven with a strong focus on client conversion and service quality • Effective both independently and as part of a team • Ability to mentor peers on decision-making and operational best practices • Includes but is not limited to the above competencies Work Details • Employment Type: Full-Time • Work Mode: Work from Office • Work Location: Andheri, Mumbai • Shift Timing: Rotational Shift Ready to Take the Next Step? Send your CV to:
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Travel Consultant Iii
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Bangalore, Karnataka, India BCD Travel Full timeYour ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel Agent Full time Bangalore India As a Travel Consultant you are the face of our company You ll communicate and respond to requests for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have customer service at...
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Travel Consultant Ii
3 weeks ago
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2 weeks ago
Bangalore, Karnataka, India BCD Travel Full timeYour ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel Agent Office Based Full time Bangalore As a Travel Consultant you are the face of our company You ll communicate and respond to request for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have customer...
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Travel Consultant Iii
7 days ago
Bangalore, Karnataka, India BCD Travel Full timeYour ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel Agent Office Based Full time Bangalore As a Travel Consultant you are the face of our company You ll communicate and respond to request for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have customer...
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2 weeks ago
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Travel Consultant Iii
3 weeks ago
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Travel Consultant Ii
2 weeks ago
Bangalore, Karnataka, India BCD Travel Full timeYour ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel Agent Office Based Full time BangaloreAs a Travel Consultant you are the face of our company You ll communicate and respond to request for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have customer service...
