Presales Specialist

Job Title: Presales Solution Area Specialist – Microsoft Modern Workplace (MWP)

📍 Location: Noida (Work from Office)

🌐 Market: B2B – India Region

🧑💼 Reporting to: Presales Manager – Cloud & Security Solutions

👤 Role Type: Individual Contributor

🕒 Experience Required: 4–7 Years (Relevant: 3–5 Years in Microsoft MWP Presales)

🧭 Job Purpose

To support the sales team in driving Microsoft Modern Workplace (MWP) solution adoption by delivering presales expertise, customer demos, solution design, and consultative engagement, ensuring customers maximize value from Microsoft 365 and related offerings.

🎯 Key Responsibilities

Solution Presales & Technical Expertise

• Engage with customers to understand business needs and map them with Microsoft MWP solutions (Microsoft 365, Office 365, Teams, Intune, Defender for Endpoint, Exchange Online, SharePoint, Purview, etc.).
• Deliver compelling product demos, Proof of Concepts (POCs), and workshops to CXOs, ITDMs, and BDMs.
• Design tailored MWP solution architectures and deployment roadmaps aligned to customer requirements.
• Collaborate with sales teams to shape deals, create value propositions, and influence customer decisions.

Opportunity Management

• Respond to RFPs/RFIs with solution designs, technical documentation, and compliance mappings.
• Build and articulate business cases, ROI, and TCO justifications for Microsoft MWP adoption.
• Ensure smooth handover of opportunities to technical delivery/implementation teams post-closure.
• Work closely with Microsoft Partner teams and internal stakeholders to drive customer success.

Thought Leadership & Enablement

• Stay updated with Microsoft Modern Workplace product roadmap and industry trends.
• Deliver webinars, customer sessions, and enablement programs to evangelize Microsoft MWP.
• Support account teams in positioning licensing options, compliance, and migration benefits.

📚 Job Requirements

Education: Graduate/Postgraduate in IT/CS/Electronics or related fields.

Must-Have Skills:

• 4–7 years of presales/solution consulting experience in Microsoft MWP domain.
• Strong expertise in Microsoft 365, Teams, Intune, SharePoint, Exchange Online, Defender.
• Proven track record in customer presentations, demos, and consultative solutioning.
• Strong understanding of Microsoft licensing, deployment models, and compliance.
• Excellent communication (verbal & written) and stakeholder management skills.

Good-to-Have Skills:

• Microsoft certifications (MS-900, MS-100, MS-101, SC-900, or equivalent).
• Exposure to Azure AD and hybrid workplace scenarios.
• Experience collaborating with Microsoft Partner ecosystem.

Language Proficiency: English (mandatory), additional Indian languages a plus.

✅ Behavioral Competencies

• Consultative mindset with strong problem-solving approach.
• Ability to simplify technical concepts for business stakeholders.
• High ownership, collaboration, and presentation confidence.
• Strong organizational and reporting discipline.