Product Implementation Expert

6 days ago

bangalore, India beBeeImplementation Full time

Job OpportunityAs a Specialist Product Implementation professional, you will be responsible for supporting clients with product demos and question-solving sessions. The ideal candidate must have basic payroll and HRMS implementation experience, good communication skills, and proficiency in multiple languages.Gain a comprehensive understanding of the product, including usage, configuration, implementation, and value proposition.Build strong customer relationships and provide training on product features and usage.Handle customer escalations and ensure timely reporting of activities performed.Key ResponsibilitiesProactively build strong customer relationships.Provide good knowledge and training on product features and its usage.Customer escalations Handling.Internal team coordination.Qualifications and ExperienceComplete understanding of payroll configuration for Indian Payroll.Strong communication and presentation skills.Support all aspects of customer implementations.Diagnosis analysis of customer issues and requests.Prioritizing and escalating issues when needed.The ideal candidate should be able to multitask effectively and have good knowledge of Indian payroll and statutory compliance.

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