Shift Manager Opportunity

5 days ago


india beBeeJob Full time

Shift Manager OpportunityWe are seeking a skilled Shift Manager to lead teams and manage shift operations. This role requires strong working knowledge of ITIL processes, including Incident, Problem, and Change Management.The ideal candidate will have 5-7 years of experience in managing shift operations, leading teams, and tracking SLA performance. You should also have experience with Java programming and basic awareness of AWS services or cloud-based operations.Familiarity with Agile/Scrum methodologies and experience using ticketing tools like Jira, ServiceNow, or Salesforce are highly desirable skills. Monitoring/observability tools such as Grafana, Datadog, ELK, or CloudWatch are essential for this role.A successful candidate will be able to work in shift-based support environments, prioritize tasks effectively, and maintain accurate records of progress. Additionally, you should be able to communicate effectively with team members and stakeholders.This is an excellent opportunity to join our organization and contribute to the success of our team.



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