Business Analyst

Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Business Analyst, KYC/AMLFinancial Crime Risk Management is a priority service line at Genpact. We have been serving clients globally and given Australia is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment.Team in Australia operates like a start-up, we have huge ambitions to build a premier capability, and we have a number of opportunities for people with the highest levels of integrity, a can-do attitude, positive outlook to life, demonstrate energy, passion, candor and the dedication needed to succeed. It is our firm belief that these qualities are non-negotiable, cannot be taught but the rest can be.Responsibilities Demonstrate PRIDE (Personal Responsibility in Delivering Excellence) in everything you doDeliver agreed on outcomes to the highest quality and do so promptlyOwn the outcomes that you are assigned to you knowing you have the power of the global organization willing to support youConduct due diligence/surveillance on clients assigned to you per policy, with the utmost confidentiality, and with a 100% accuracyEnsuring client results are met and all processes and procedures are adhered toAct as an enabler between our teams located globally, local teams, and our clients in Australia to ensure we demonstrate urgency, delight the teams we represent, and enable clients, in turn, being able to delight their clientsContribute to the development and, where required to, lead the implementation of project outcomesWork with client teams per the authority delegated to you from time-to-timeHandle teams and initiativesHelp review policy, SOPs, Process flows and recommend ideas for improvementQualifications we seek in youMinimum qualifications University graduateAbility to understand the big picture, work independently, post and call out to bring teams together to tackle issuesExperience in building, appraising, and leading teamsAbility to exercise independent judgment and discretion balancing highly sensitive caseworkSound business communication (in English) is must-haveExposure to contact centre operationsPreferred qualifications Proven Banking, Operations, or Financial Crime Risk Management experienceExperience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experienceGood analytical and problem-solving skills and ability to handle team and client discussionsWhy join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career — Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.JobBusiness AnalystPrimary LocationIndia-ChennaiScheduleFull-timeEducation LevelBachelor's / Graduation / EquivalentJob PostingOct 3, 2025, 1:01:48 AMUnposting DateOngoingMaster Skills ListOperationsJob CategoryFull Time