Digital Adoption Platform Solutions Manager

3 days ago

dombivli, India beBeeDigitalAdoption Full time

Job OverviewWe are seeking a dynamic Digital Adoption Platform (DAP) Solutions Manager to lead our training as a service consulting team.Solution Leadership and Coaching: Lead, mentor, and develop a team of Instructional Designers and DAP Content Developers; provide coaching, feedback, and career development guidance to build team capability and confidence; foster a culture of innovation, quality, and continuous improvement; oversee workload, prioritization, and performance, ensuring client deliverables meet the highest standards.Client Strategy & Partnership: Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approach; facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment; translate client business needs into actionable DAP strategies and scalable adoption frameworks; build strong, long-term relationships with client leadership teams.Solution Design & Delivery Oversight: Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications; ensure solutions align with client adoption goals and integrate seamlessly into their digital ecosystems; review and guide solution design, ensuring user-centric and outcome-focused approaches; partner with project managers to monitor progress, risks, and outcomes.Thought Leadership & Evangelism: Evangelize best practices for digital adoption for our clients; stay current on DAP innovations and advise clients on emerging trends; mentor junior consultants and developers on consulting skills as well as technical best practices; build a team of DAP Consultants.The ideal candidate will have 8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred), 3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects, and proven ability to consult with executive stakeholders and shape digital adoption strategies. Strong project management background (Agile and/or Waterfall) is required, along with WalkMe Delivery Consultant certification (Preferred). Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) is a plus. Personal qualities such as strategic thinking, strong coaching and mentoring skills, excellent communication, adaptability, collaboration, and passion for digital adoption are essential.

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