Senior Technical Business Consultant
5 days ago
We are seeking a highly skilled Business Analyst with exceptional technical and commercial expertise.Key ResponsibilitiesClosely collaborate with Sales and Business Development teams to identify and qualify leads based on technical fit.Lead the management and creation of responses for RFPs, RFIs, and tenders from start to finish.Deliver product demonstrations and presentations to prospective clients, clearly communicating the business value of proposed solutions.Assist in preparing Scope of Work (SOW) documents, commercial proposals, and related deliverables.Conduct discovery workshops with clients to understand their business challenges, workflows, and technical requirements.Translate business needs into detailed functional specifications and technical requirements for the development team.Perform Gap Analysis to align client expectations with current service offerings.Develop comprehensive documentation including BRD, FRD, Use Cases, and process flows.Act as a trusted advisor to clients during the pre-sales phase, providing input on best practices and solution architecture.Identify opportunities for upselling and cross-selling complementary IT services during requirement analysis.Manage stakeholder expectations related to project scope, feasibility, timelines, and solution outcomes.Essential Skills and QualificationsMinimum 8+ years of experience as a Business Analyst in the IT/software industry.Proven experience supporting the sales / pre-sales cycle, including RFP participation, proposal writing, and solution positioning for IT services or SaaS products.Bachelor's degree in business, Computer Science, Information Technology, or a related discipline; MBA preferred.Strong understanding of SDLC, Agile methodologies, and general IT infrastructure (Cloud, APIs, Databases, etc.).Exceptional verbal and written communication skills, with the ability to simplify complex technical concepts for non-technical stakeholders.Demonstrated expertise in preparing proposals, commercial decks, and requirement artefacts.Analytical mindset with strong problem-solving and data-driven decision-making capabilities.Hands-on experience with wireframing tools (e.g., Balsamiq, Figma), project management tools (e.g., Jira, Trello), and the Microsoft Office Suite.Experience in Retail, Real Estate, E-commerce would be an asset.Certifications such as CBAP (Certified Business Analysis Professional) or CSM (Certified Scrum Master) are an added advantage.Familiarity with CRM tools (e.g., Salesforce, HubSpot) preferred.
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