Senior Platform Engineer

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country's talented workforce and advance their capabilities to serve their clients better. Role Title: Senior Platform Engineer Position Summary: As a DevOps Engineer within the Platform Design and Build team, you will be responsible for designing, implementing, and maintaining enterprise-grade CI/CD pipelines and developer tooling to support modern application delivery. This role emphasizes automation, standardization, and improving developer experience across the organization. You will work closely with development teams to streamline build, test, and deployment workflows using tools such as Azure DevOps, GitHub Enterprise, and Octopus Deploy. You will also contribute to platform-wide initiatives that enhance release velocity, reliability, and governance. A strong understanding of CI/CD architecture, containerization, and developer enablement is essential. This role requires hands-on experience with pipeline design, artifact management, deployment strategies, and integration of tools like OpsLevel to improve visibility and ownership across services. You will help define best practices, enforce standards, and support the evolution of our DevOps ecosystem. Job Responsibilities: Operations: Completes backlog items daily. These activities include monitoring the backlog, working on backlog items, responding to incident tickets received from the service desk, processing change requests, troubleshooting technical issues, and escalating as needed. Provides support for business and technology initiatives that require assistance from automation teams. Maintains clear, concise, and accurate documentation for processes and configurations. Ensure documentation is kept current and in the proper shared, accessible location. Participate in 24/7 on-call rotation. Development: Develop automated infrastructure, continuous integration / continuous delivery pipelines, service pipelines, and technology capabilities that drive application development velocity and improve access to infrastructure services. Supports efforts to improve all areas of pipeline automation and infrastructure services, improving the effectiveness and efficiency of FM's Platform capability. Consistently collaborates and works effectively as a team within Automation Services and other groups to accomplish goals & objectives. Security: Maintains familiarity with FM security standards and ensures that technologies and security policies are implemented to support those standards. Communicate any identified gaps to peers and management promptly. Stays aware of changes in the FM implementation of automation, CI/CD, and Platform areas. Identifies ways for FM to make improvements to ongoing security practices. Skill and Experience: 3 – 5 years of experience required Additional Experience Qualifier (optional): 3+ years of modern application development experience with large-scale business applications in a fast-paced, iterative development environment. 3+ years of experience in public cloud 3+ years designing, developing, and implementing business applications from business concept to production. Skillset required: Experience with Azure DevOps, GitHub Actions, and Terraform Enterprise Cloud for CI/CD and infrastructure automation. Proficiency in at least one backend language (C#, Python, Node.js, or Go). Strong understanding of Azure services (AKS, Front Door, App Gateway, Traffic Manager), containerization (Docker, Helm, Nginx), and cloud networking. Familiarity with observability tools (Dynatrace, Splunk) and security tooling (Veracode, SonarQube, Kyverno, Palo Alto). Must Have Skills: CICD OR DevOps AzureDevOps OR GitHub OR Octopus Deploy Developer Portal and Service Catalog (Good to have) Docker OR Nginx YAML OR Python OR JavaScript OR Node.js SonarQube Education and Certifications: 4 Year / bachelor's degree. Bachelor's Degree, preferably in Computer Science, Information Technology, Computer Engineering, or equivalent experience Work location: Bengaluru