Customer Solutions Expert

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vellore, India beBeeTechnical Full time

About the RoleThe primary objective of this position is to serve as a technical liaison between our organization and clients, working collaboratively with cross-functional teams to deliver exceptional service.Key responsibilities include implementing and supporting AI-driven marketing solutions, collaborating with solution architects, and providing coaching and guidance to junior engineers. The ideal candidate should possess 6+ years of experience in customer-facing SaaS solution implementation, proficiency in SQL, Python, and cloud infrastructure, as well as strong communication and interpersonal skills.Key Responsibilities:Implementing and supporting AI-driven marketing solutionsCollaborating with solution architects to deliver effective solutionsProviding coaching and guidance to junior engineersEnsuring seamless client interactions and issue resolutionRequirements:6+ years of experience in customer-facing SaaS solution implementationProficiency in SQL, Python, and cloud infrastructureStrong communication and interpersonal skillsBenefits:This role offers a unique opportunity to contribute to the growth and success of our organization, while also developing your skills and expertise in a dynamic and collaborative environment.

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