Player Experience Manager

1 day ago

nagpur, India beBeeCustomerSupport Full time

Customer Support SpecialistAs a key member of our support team, you will be responsible for delivering exceptional player experiences through prompt and effective assistance via various mediums.Provide timely and efficient support to players addressing their queries and concerns.Identify and escalate critical issues to ensure timely resolution.Key qualifications include:Minimum 0-2 years of customer support experience with a preference for the gaming industry.Bachelor's degree in any discipline.Excellent written and verbal communication skills.Proficiency in CRM or ticketing tools.A passion for gaming and staying up-to-date with the latest trends.To excel in this role, you should possess strong problem-solving skills, the ability to work independently, and a commitment to delivering outstanding customer service. If you are a motivated individual who thrives in a fast-paced environment, we encourage you to apply.

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