Retail Business Director

1 day ago

kochi, India beBeeRetailStateHead Full time

Job OverviewWe are seeking a Retail State Head to oversee our retail operations in Kerala. As the custodian of state-level P&L, you will be responsible for driving sustainable revenue growth, superior customer experience, and strong brand presence across the region.Key Responsibilities:Own and drive state-level P&L, ensuring revenue growth, cost optimization, and profitability across all retail operations.Lead expansion and rollout of new retail branches across the state, including market assessment, location finalization, brand visibility, and end-to-end launch of sales and service operations.Develop and execute monthly, quarterly, and annual business forecasts, translating strategic plans into actionable execution within defined timelines.Ensure loss prevention and risk mitigation through robust audit mechanisms, compliance, safety, and security controls.Provide overall leadership for state-wide retail operations, including local marketing strategy, brand-building initiatives, activation programs, store administration, and HC management.Drive business growth through innovative promotional campaigns, customer engagement initiatives, and enhanced customer experience frameworks.Lead, mentor, and inspire regional and cluster teams to consistently achieve sales targets, productivity benchmarks, and operational KPIs.Conceptualize, implement, and monitor customer retention and loyalty programs to enhance repeat business and lifetime value.Plan and execute brand launches, brand awareness, and brand preference initiatives, supported by continuous market intelligence and competitive analysis.Ensure accurate and timely MIS reporting, daily operational reviews, and adherence to SOPs, with regular updates to HQ and Sales Leadership.Requirements:Any Graduate / MBA / PGDBA (Marketing preferred)10–15 years of experience in Retail Sales, with proven exposure to state or multi-region operationsStrong experience in COCO (Company-Owned, Company-Operated) retail formatsDemonstrated success in new store planning, rollout, and scale-upAbout UsMatrimony.com Ltd is a leader in matchmaking and wedding services. Our flagship brand Bharat Matrimony is the largest and most trusted matrimony brand, spanning customers across the entire economic strata.

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