Hospitality Manager

1 week ago

chandigarh, India Sodexo Full time

Hiring

Position Title: Hospitality Manager
Reports To: Site Director / Site Manager / Operation Manager
Location: Chandigarh

Role Description:
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation.
Ensure that safety and hygiene policy is strictly followed at the site
Control the quantity and quality of the ingredients and ensure that all items
are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality
Responsible for maintaining record of all hygiene related procedures, initiatives and incidents
Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process
Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time
Operational ownership of all the QMHSE and H&FS processes
Timely communication of all possible on site hazards to the concerned department
Key Responsibilities
Food Operation
Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.

Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events

Initiate development of new menus, upgrade old menus and special event Menus

Taste the food before service begins Develop new ideas for promotions, festivals and other special events

Plan the pre-preparation area to ensure that the items are processed according to the recipes

Consistently maintain standards of quality, cost, presentation, and flavor of foods

Organic Growth and Profitability
Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers

Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies.

Cash and Debtors Management

Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents

Ensure that all the invoices are raised and delivered to the client as per Schedule

People Management and Training

Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc.

Ensure that all the HR processes and staff welfare activities are
implemented and carried out

Communication and Client Retention
Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same

Ensure 100% client retention

Wastage Control and Cost Management

Maintain a record of the daily leftovers; plan and prepare the production based on this data

Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards
Legal Compliances

Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained
Systems Implementation and Process Management

Ensure that all the systems and processes are implemented and followed as per the company policy

Ensure that all the work processes are documented and displayed

Procurement and Inventory Management

Responsible for monitoring the daily raw material indent

Qualification:
Should be graduate with 7+ yrs of work experience
Strong in business acumen
Commitment to quality
Strong financial and budgeting skills
Sound written and verbal communication
Well-groomed and able to represent Sodexo in a professional manner
Should have strong interpersonal skills & be very Customer focused

Interested can share resume at sona.bhardwaj@sodexo.com

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