Customer Care Agents

2 months ago

bangalore, India IGT Solutions Full time

* IGT Solutions- Hiring for International travel process*


Spread the word and refer eligible candidates for this opportunity. Details below:


Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient handling of passenger services, ticketing, reservations, and flight operations while maintaining high standards of customer service.


Key Responsibilities :

  • Process ticket bookings, cancellations, and changes. Ensure accurate entry of passenger information and fare details.
  • Address passenger inquiries and resolve issues related to bookings, flight schedules, and service requests.
  • Maintain accurate records of transactions and generate reports as required by management.
  • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff


Date: Every week Monday to Friday (Walk-in)

Time: 9:00 AM – 5:00 PM IST

Venue: 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Send your resume at:


Eligibility:

Experience required- 0.6-4 years

Qualification- Graduate freshers or experienced both can apply.

Excellent communication skills


It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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