Admin Executive

COMPANY PROFILES.R.Gopal Rao Opticians and Optometrists is a cherished name with a legacy of offering services in optometry and opticinary since the late 19th century. Formed on the principles of trust and care, it is a brand with a commitment to precision-driven vision care and personalized attention, values it has become synonymous with. As premier eyecare professionals, our services are broadly divided in two verticals, highly qualified optometry and quality dispensing of prescription eye-wear. To know more about the company, visit us onPOSITION SUMMARYWe are looking for an experienced Operations Executive to assist with all admin and operational activities at S.R.Gopal Rao Opticians and Optometrists. These include monitoring our software solutions and enhancing its performance, data entry, inventory checks, logistics and coordination with various stakeholders to ensure all supplementary processes in the business are functioning smoothly. Through this process He/She/They will gain immense knowledge on how to run a business with a large focus on operational activities, which is the heart of any successful business.ROLES AND RESPONSIBILITIESShould be adept at using the computer and apps like word, ppt, excel and other project management toolsShould be able to record data for all inventoryShould know basics of excel and how to apply relevant formulas in excel for various purposesShould be able to do good quality research and analysis to find the solution to any operational related issuesShould be able to multitaskShould be able to coordinate between various departments, stakeholders and vendors to get the work doneWilling to learn new tools and technologiesShould be able to communicate well in as many languages as possible. Definitely needs to know English, Hindi and KannadaCommunication and coordination will be done using WhatsApp, Email, Phone and other project management tools.Should be highly skilled in written and spoken EnglishShould be patient, keen learner, observer and possess sufficient managerial skills to get the work done.Packing Courier and Coordinating with logistics and shipping partners to ensure timely and accurate order shipmentsHandling customer returns, sales returns, and managing the reverse logistics process effectively. Interacting with customers, whenever necessary over email, WhatsApp and/or call.Handling All Stationery and Packaging ItemHandling Hardware and Software related activitiesDESIRED CANDIDATE PROFILEThe candidates should possess strong analytical orientation & a structured problem solving & communication approach.The candidate should possess excellent written and verbal communication and should be proficient in stakeholder management, MS Excel and other data analysis tools.The candidate should be proactive, self-starter & motivated, able to navigate through programs independently. Inventory addition, checking and management responsibility of inventory to be taken up.Logistics management for both import and exportsEnsure timely packing and dispatch of items takes place. Checking of products before dispatch is necessary.Coordinate with banks, software or hardware vendors, logistic partners, suppliers etc to get the work completed or resolve issuesSet goals and complete activities based on the sameRevert to customer emails and messages as received on various channelsResolve any store operational issues such as internet connectivity, phone lines, payments, electrical and so on. Identify the right partner, deploy and get the work done.An analytical mind with strong logical reasoningProficient in all Microsoft Office applications, especially Excel.Proficient with using new easy to use - Artificial Intelligence toolsShould know how to read and write in English well. Other languages required for coordination purposes.Experience: 2-3 years in relevant Admin and Operations work backgroundJob Type: Work from office Work Timings: 10.00 AM to 6.30 PM (Monday to Saturday)Job Type: Full-timePay: ₹20, ₹25,000.00 per monthBenefits:Health insuranceExperience:Office Administration: 1 year (Required)Research & Procurement: 1 year (Required)Work Location: In person