Digital Transformation Expert

We empower financial institutions to become digital leaders. As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn amazing things every day.Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.About the Job:The VeriLoan Collection Product Owner defines, governs, and executes the product vision, roadmap, and strategy for the VeriLoan Collection module—a centralized collections and debt management solution designed for retail, SME, and corporate banking portfolios. This role ensures that the product empowers financial institutions to manage delinquency, automate collection strategies, improve recovery rates, enhance compliance, and reduce operational cost. The position is responsible for the functional depth, regulatory alignment, commercial positioning, and long-term success of the VeriLoan Collection product suite.What you will be doing:Communicate the product vision, strategy, and go-to-market approach for VeriLoan Collection, ensuring alignment with bank collection priorities, risk appetite, regulatory expectations, and organizational objectives.Follow up the main product VeriLoan improvements and align Collection module development accordingly.Own, prioritize, and regularly update the product backlog, focusing on high-value collections features such as early delinquency workflows, automated reminders, segmentation strategies, promise-to-pay tracking, skip tracing, restructuring workflows, repossession and legal collections etc.Convert business, risk, and regulatory requirements into actionable user stories and acceptance criteria for development, QE, and integration teams, ensuring accurate translation of collection strategies into product features.Collaborate with internal and external stakeholders (sales, delivery teams, credit risk units, legal departments, collection teams, compliance, and client banks) to gather feedback, communicate changes in priorities, risks, and dependencies, and ensure alignment across all parties.Monitor VeriLoan Collection performance using analytics and KPIs (cure rate, roll rate, delinquency bucket movement, recovery performance, PTP adherence, agent productivity), and drive continuous improvement based on customer feedback and industry benchmarks.Actively participate in Agile ceremonies and consistently serve as the voice of collection teams, risk departments, and end users throughout the product lifecycle.Assign and track ownership of product and project actions, document dependencies and milestones for collections enhancements, and ensure accountability and timely completion across contributors.Lead efforts in data security, privacy, regulatory compliance, audit readiness, and change management for financial institutions using VeriLoan Collection, ensuring compliance with consumer protection, AML, data privacy, restructuring, and legal requirements.Represent VeriLoan Collection in demos, implementations, conferences, workshops, regulatory discussions, and strategic meetings, and collaborate with Microsoft and ecosystem partners (e.g., SMS/e-mail gateways, scoring engines, contact center integrations) for co-selling and technical enablement.Contribute to roadmap preparation and execution for Loan Origination and Loan Service request modules as required.What we are looking for:Bachelor's degree in computer science, Information Systems, Finance, Business, or related fields.10+ years of experience in product ownership, collections systems, credit risk, debt management, or financial software platforms.Strong knowledge of Microsoft Dynamics 365, Azure services, decision engines, and integration patterns.Strong understanding of soft & hard collection workflows, tele calling, field visits, stat card, restructuring processes, repossession, skip tracing and legal collections are required.Prior exposure to enterprise banking products on Collections is mandatory.Knowledge of delinquent cases classification, allocation, collections strategies, strategy cost benefit analysis, PTP tracking, legal proceedings, collections related fee/charges etc. Knowledge of Loan Origination and Loan service requests will be an advantageFamiliarity with enterprise integration layers (core banking, contact center, SMS/e-mail gateways, decision engines, reporting platforms).Hands-on experience with Agile tools such as Azure DevOps, Jira, Confluence and Agile methodology, planning, execution, ceremonies etc.Knowledge of relevant regulatory frameworks (consumer rights, AML, data privacy, write-off rules, restructuring standards).Strong stakeholder and conflict management skillsExcellent communication between technical and business unitsCustomer- and risk-oriented mindsetAdaptability in fast-changing regulatory and risk environmentsRelevant Certifications (Highly Valued)Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)Microsoft Certifications (AZ-900, Dynamics 365 Functional Consultant)Credit risk or collections-related courses (Basel, risk modeling, debt management certifications)What we are offering:Performance-Linked Bonus: Your hard work doesn't go unnoticed Enjoy a performance-linked bonus as a testament to your dedicationRewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care youBirthday Leave, Because You Matter: We value your special moments Take the day off on your birthday and treat yourself.Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events.About Us:We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide. With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.