Program Manager

Role: Program ManagerLocation: BengaluruWhat you'll do We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better.As a Program Manager in our PMO department, you'll have the chance to:Device, plan and execute on Program Management frameworks contextual to the business objectives / initiatives that MiQ is coming up with.Tailor generic Program Management frameworks to needs of MiQ initiatives and establish the right methods of working as each business initiative might need a different approach of execution.Program Management for business objectives working closely with for high performance technology teams who follow agile methodologies.Design metrics / goals and right measurements for showcasing the progress and variances of meeting the goals.Have the ability to identify and call out risks / issues and design the mitigation approaches and alternate solutions. Have the corrective measures in place.Own and drive continuous improvements and health checks in the program delivery (milestone based or lifecycle based and implement the course corrections and readjustments as needed)Tracking change control proceduresCapacity planning, managing and utilizing resources across projectsEscalating when there are no time bound resolution to issues with alternate approachesStrong exposure in collecting improvement metrics, monitoring metrics and status metrics.Who are your stakeholders?  All the product and tech teams are the customers to the Tech Program Manager and they are part of the delivery Squads to bring a perspective of Scope, Schedule and QualityAs agile experts Program Managers also consult on various agile processes and in this capacity consult, solution teams, local product teams in marketCustodians of Jira tool they service various cross-sections of teams that use Jira in MiQ which gives clear visibility on project progressWhat you'll bring  10+ years' experience in developing products and at least 3 years of Business Program Management working with High Performing Teams having inter DependenciesBachelor's degree in Engineering is a mustExperience of having been able to execute at least 2 annual business objectives for an organization or a vertical in concurrently.Skilled in Agile Project / Program Management, scheduling and risk management in delivery of releases/initiatives.Prior experience of having worked in a Product Delivery will be helpful.Experience with cloud environments such as AWS, Azure or GCP.Prior experience with Microservices based architectures is a plus.Leadership skills to drive and make high performance teams deliver on a common business objective.Excellent analytical and problem-solving skills that is used in Data driven analysis and decision making and strong communication, influence, negotiation and presentation skills.Ability to collaborate smoothly across multiple functions spread across multiple geographies and great attention to detail.Ability to call out the risk and issues on time and address them with teams or via the escalation mechanism put in place.Experience working on JIRAWe've highlighted some key skills, experience and requirements for this role. But please don't worry if you don't meet every single one. Our talent team strives to find the best people. They might see something in your background that's a fit for this role, or another opportunity at MiQ.If you have a passion for the role, please still apply.What impact you'll createAs a Technical Program Manager, you will be responsible for implementing the agile practices across teams thereby accelerating the software delivery and making it predictable via the product releases. You will drive continuous improvement in teams by prioritizing the action areas and drives high performance. You will align with all the stakeholders to drive an integrated planning process and cross-organisation programs which provides clear visibility and alignment to what teams commit on the roadmap and deliver. This aligns the commercial teams in terms of planning their strategies with customers. You will be responsible for Operational efficiencies at CoE level in Product delivery efficiency and effectives with the right set of standard and derived metrics. You will be a trusted partner to the leaders who bring an unbiased view with the help of data how the delivery performance is.What's in it for youOur Center of Excellence is the very heart of MiQ, and it's where the magic happens. It means everything you do and everything you create will have a huge impact across our entire global business. MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we're always moving towards becoming an even better place to work.Values Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.We do what we love - PassionWe figure it out - DeterminationWe anticipate the unexpected - AgilityWe always unite – UniteWe dare to be unconventional - Courage Benefits  Every region and office have specific perks and benefits, but every person joining MiQ can expect: A hybrid work environment  New hire orientation with job specific onboarding and trainingInternal and global mobility opportunitiesCompetitive healthcare benefitsBonus and performance incentivesGenerous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities.Apply today Equal Opportunity Employer