Visionary Observability Product Leader

Observability Product LeadSmarsh seeks a visionary leader to drive the development of next-generation observability products. You will define and execute the strategy for building comprehensive observability solutions that enable customers to achieve full-stack visibility, proactive incident management, and data-driven operational excellence.This role requires deep expertise in modern observability platforms, platform engineering, and the ability to transform complex telemetry data into actionable product experiences.Key ResponsibilitiesDesign and ship observability products that leverage telemetry data (metrics, logs, traces, events) to deliver actionable insights and automated workflowsDefine product strategy for observability-as-a-service offerings, including SLO/SLI management, anomaly detection, and intelligent alertingCreate differentiated product experiences around observability data, including custom dashboards, correlation engines, and root cause analysis toolsDrive the product roadmap for observability platform capabilities that enable both internal teams and external customersOwn the end-to-end product lifecycle for observability platform features, from discovery through launch and iterationBuild products that abstract complexity and democratize observability across technical and non-technical usersDefine APIs, integrations, and extensibility models that allow customers to build on top of your observability platformEstablish product metrics and KPIs that measure adoption, value delivery, and platform healthRequirementsDeep hands-on experience with modern observability platforms (Datadog, New Relic, Dynatrace, Grafana Cloud, Honeycomb, or similar)Strong understanding of OpenTelemetry, telemetry data models, and observability pipelinesExperience with distributed tracing, metrics aggregation, log analytics, and event correlationKnowledge of observability data stores (Prometheus, Loki, Tempo, ClickHouse, Elasticsearch)5+ years building and shipping technical products, preferably in observability, monitoring, or platform domainsProven track record of taking products from 0→1 or scaling existing products to new marketsExperience defining product strategy, writing PRDs, and managing complex roadmapsStrong analytical skills with ability to leverage data to drive product decisions and measure successUnderstanding of cloud-native architectures, microservices, containers (Kubernetes/Docker), and service mesh technologiesFamiliarity with infrastructure as code, GitOps, and platform engineering principlesKnowledge of SRE practices, SLO/SLI frameworks, and incident management workflowsExperience with data pipelines, streaming architectures (Kafka, Kinesis), and real-time analyticsPreferred QualificationsBachelor's degree in computer science, Engineering, or related field (or equivalent experience)Experience working at an observability vendor or building observability productsBackground in SRE, DevOps, or platform engineering rolesFamiliarity with AI/ML applications in observability (AIOps, anomaly detection)Experience with multi-cloud environments (AWS, Azure, GCP) and hybrid architecturesUnderstanding of compliance, security, and data governance in observability contextsActive participation in observability communities (OpenTelemetry, CNCF, etc.)Why This Role MattersThis is a unique opportunity to shape the future of observability. As a leader, you will define how organizations achieve operational excellence through modern observability practices.Your work directly empowers customers to reduce MTTR, prevent outages, optimize costs, and deliver better experiences to their end users through comprehensive observability.About UsWe are committed to creating innovative products that meet the evolving needs of our customers.