Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit
1 week ago
DescriptionThe Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.ResponsibilitiesMonitor and maintain collection performance across the assigned portfolio. Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal. Liaise with collection agencies to ensure effective recovery strategies. Handle legal formalities related to collections and repossession in coordination with the legal department. Conduct field visits as required to support and supervise collection efforts. Train and guide the collections team to enhance performance and compliance. Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities.Qualifications
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Bangalore, Karnataka, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree At Kotak Mahindra Bank Ltd we are seeking a dedicated and empathetic leader to manage our Business Loans-Hardship Assistance Unit This unit plays a vital role in providing specialized support to customers who are experiencing financial difficulties and require assistance with their business loans As the...
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Credit Card Testing
1 day ago
bangalore, India ValueLabs Full timeAbout the RoleWe are seeking a detail-oriented and analytical Credit Card Testing Engineer to ensure the accuracy, security, and compliance of our credit card processing systems. You will be responsible for validating end-to-end payment flows, detecting defects, and ensuring seamless customer transactions.Key ResponsibilitiesDesign, develop, and execute test...
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Credit Card Testing
3 days ago
bangalore, India ValueLabs Full timeAbout the Role We are seeking a detail-oriented and analytical Credit Card Testing Engineer to ensure the accuracy, security, and compliance of our credit card processing systems. You will be responsible for validating end-to-end payment flows, detecting defects, and ensuring seamless customer transactions. Key Responsibilities Design, develop, and execute...
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Credit Card Testing
2 days ago
bangalore, India ValueLabs Full timeAbout the Role We are seeking a detail-oriented and analytical Credit Card Testing Engineer to ensure the accuracy, security, and compliance of our credit card processing systems. You will be responsible for validating end-to-end
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Customer Assistance Manager
1 day ago
Bangalore, Karnataka, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Description for Internal Candidates Job Role This role will be handling our Online payment application which is Mobicule Activation Deactivation - Pan India 1400 FOS 1200 EMPLOYEES Documentation - Pan India Training Pan India Queries Complaint management Managing down time Liaising with BSG for any issues on...
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Product Analytics
2 weeks ago
Bangalore, India Tiger Analytics Full timeAbout Tiger Analytics Tiger Analytics is a global leader in AI and analytics, helping Fortune 1000 companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push the boundaries of what AI and analytics can do to help...
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Product Manager II
5 days ago
bangalore, India Zeta Full timeAbout ZetaZeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing,...
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Product Manager II
3 days ago
Bangalore, India Zeta Full timeAbout Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core...
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Presales Consultant
1 week ago
bangalore, India Intellect Design Arena Ltd Full timeJob Title: Cards Pre-Sales Manager Job Summary: We are looking for an experienced Cards Pre-Sales Manager to lead our pre-sales efforts in the cards domain (credit, debit, and prepaid). The ideal candidate will have a strong background in credit card product, and operations, a proven track record in pre-sales and excellent communication skills. This role...
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Credit Manager-business Loans-credit
3 days ago
Bangalore, Karnataka, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree We are seeking a detail-oriented and experienced Credit Underwriter to join our Credit Card division The ideal candidate will be responsible for evaluating and processing credit card applications under various programs ensuring compliance with credit policies and KYC guidelines This role requires strong...