Fraud Prevention Representative

1 day ago

madhya pradesh, India NetRTech Solutions LLP Full time

Job descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative - Work on-site (AHMEDABAD)This is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.Note - Work Location will be AhmedabadQualificationsCustomer Service RepresentativeExcellent communication and interpersonal skillsAbility to problem-solve and multitaskAttention to detailPositive and patient attitudeFluency in multiple languages is a plusHigh school diploma or equivalentMonitor and analyze transactions to detect and prevent fraudulent activitiesUtilize analytical skills to identify patterns and irregularitiesInvestigate suspicious activities and implement preventive measuresRemember attributes and apply critical thinking and problem-solving skills to be able to differentiate between good users and bad actors in complex situationsCollaborate with cross-functional teams to enhance fraud prevention strategies for projectsAnswer incoming communications from customersConnect and resolve issues with customers using written communication only Salary and Benefits:Starting CTC: INR 26,000 per monthMaximum CTC: INR 36,000 per monthAll above 40 per hour night shift allowance will be extraFood will be office when you are in shiftCab will be thereStay will be given for 5 days once you relocateJob Location - AhmedabadThanks & Regards,HR Team.8618208176 (Simran)Job Type: Full-time

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