Nepali Customer Support Professional Opportunity

1 week ago

kochi, India beBeeCustomerSupport Full time

Nepali Customer Support Professional OpportunitySeeking a highly skilled professional proficient in Nepali and English to deliver top-notch customer support.We are looking for an expert who can provide timely and accurate assistance to our customers through various channels. The ideal candidate should possess strong analytical skills, excellent communication abilities, and be able to work collaboratively with internal teams to resolve complex issues efficiently.The selected individual will have the opportunity to work on a range of tasks including:Responding to customer inquiries via phone calls, chats, and emails in a professional manner.Analyzing customer needs and providing suitable solutions in a timely fashion.Diligently documenting interactions in CRM tools and adhering to established procedures.Maintaining high service quality standards, response times, and customer satisfaction metrics.Requirements:Exceptional command of Nepali and English languages.Strong problem-solving skills, active listening, and effective communication abilities.Basic computer literacy is required.What We Offer:A dynamic and supportive work environment.Ongoing training and development opportunities.Note: Previous customer support experience is desirable but not mandatory.

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